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Associate | Senior Network Engineer

Associate | Senior Network Engineer

Deutsche Börse GroupHyderabad, India
23 hours ago
Job description

Your responsibilities :

  • Deploy, maintain, and operate the non-trading network infrastructure (switches, routers and wireless access points) in strict adherence with the defined procedures with the aim of highest operational stability.
  • Monitor and manage incoming support tickets related to network issues, performance, and connectivity, performing timely troubleshooting to identify root causes and implement effective solutions
  • Execute, maintain and improve the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction.
  • Conduct incident investigation, communication and resolution.
  • Perform out of business hours support activities and participate to on-call rotation.
  • Create, maintain and report KPIs.
  • Support internal and external audits activities, as well as resolution of findings.
  • Strictly adhere to corporate processes, standards, policies and operational procedures.
  • Investigate and implement operations automation where relevant.

Your profile :

  • A university degree in Information Technology, electronics, engineering or comparable.
  • Excellent knowledge of the following solutions and technologies : Cisco Switches, Routers, Wireless Access Points, ACI and ISE.
  • Excellent knowledge of routing and switching protocols (IS-IS, BGP, OSPF)
  • Strong expertise in Information Technology, specifically with network and connectivity in a hybrid cloud network environment (GCP & Azure).
  • Experience with automation tools (e.g., Ansible, Python scripting).
  • Hands-on experience with Terraform for network resource provisioning.
  • Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers.
  • Previous experience (around 5 years) in a similar role operating a complex and highly critical network infrastructure within a financial environment.
  • Very good analytical skills and structured thinking.
  • Very well organized, autonomous, committed to quality, high sense of responsibility and ownership.
  • Full proficiency in written and spoken English.
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    Senior Network Engineer • Hyderabad, India