Talent.com
This job offer is not available in your country.
▷ (19 / 10 / 2025) Chief Operating Officer

▷ (19 / 10 / 2025) Chief Operating Officer

TECEZEIndia
9 hours ago
Job description

As COO for our IT services organisation, you will lead and scale the operational engine of the company. You will translate strategy into execution, ensure consistent and efficient delivery of client-facing services, build operational resilience, drive process excellence, and manage cross-functional operations (delivery, support, engineering, infrastructure, vendor management) ensuring excellence in service, profitability, and growth.

You are a strategic operator who can think long-term but roll up your sleeves for execution, continuously improving how the business works.

Key Responsibilities & Accountabilities

Below are typical domains and responsibilities for a COO in an IT Services context. You should tailor or emphasise based on your business model (e.g. managed services, consulting, outsourcing, product + services hybrid).

DomainResponsibilities

Strategy & Execution

  • Collaborate with CEO and leadership to define strategic initiatives and translate them into operational plans.
  • Prioritise operational projects and investments aligned with business goals.
  • Monitor progress, adjust course, and ensure accountability across functions.

Service Delivery & Operations

  • Oversee all client delivery activities : project delivery, managed services, support, implementation, field services.
  • Implement KPIs, SLAs, metrics, dashboards to monitor performance, quality, utilization, margins.
  • Drive continuous improvement, standardisation of delivery methodologies, best practices, automation.
  • Ensure operational scalability to support growth.

    • Engineering / Technical / Infrastructure

  • Coordinate with CTO / Head of Engineering to align development, infrastructure, architecture, tools with operational needs.
  • Lead capacity planning, infrastructure performance, reliability, disaster recovery, security operations.
  • Ensure technical debt is managed, rigour in change control, release management.

    • Client / Vendor / Partner Management

  • Manage key vendor and partner relationships (outsourced operations, technology providers, subcontractors).
  • Negotiate contracts, SLAs, pricing, performance metrics.
  • Act as escalation point for major client issues, coordinate resolution.

    • Financial & Commercial Oversight

  • Share in P&L responsibility : drive operational efficiency, margin improvement, cost control.
  • Collaborate with CFO / Finance to prepare budgets, forecasts, scenario planning.
  • Monitor utilisation, resource allocation, project profitability.

    • People Leadership & Org Design

  • Build, lead, mentor senior operations, delivery, support, technical operations teams.
  • Define structure, roles & responsibilities; ensure adequate staffing, career plans, KPIs.
  • Foster performance culture, accountability, collaboration across functions.

    • Risk, Compliance & Quality

  • Establish and enforce governance, process compliance, operational risk controls.
  • Ensure compliance with relevant standards (e.g. ISO, ITIL, GDPR, data protection, security).
  • Drive quality assurance, auditing, post-mortem learning.

    • Change & Transformation

  • Lead organisational change initiatives : process reengineering, tool rollouts, digital transformation.
  • Champion innovation, automation, new operational capabilities.

    • Reporting & Stakeholder Engagement

  • Report operational performance, risks, opportunities to CEO and Board.
  • Engage cross-functionally with sales, product, HR, finance to coordinate execution.

    • Business Development Support

  • Participate in bids and proposals from an operational perspective (estimating delivery feasibility, resource planning, risk assessment).
  • Help assess potential M&A, partnerships, integration of new acquisitions from an operational standpoint.

    • #teceze #itservices

    Create a job alert for this search

    Chief Operating Officer • India

    Related jobs
    • Promoted
    • New!
    Chief Operating Officer

    Chief Operating Officer

    Klite Industries Pvt. LtdIndia
    Describe why this position exists in the company or what unique value does this position add to the company).Achieve organizational objectives by : . Responsible for overseeing the company’s day-to-da...Show moreLast updated: 17 hours ago
    • Promoted
    Chief Operating Officer, Bauxite Mines (Aluminium)

    Chief Operating Officer, Bauxite Mines (Aluminium)

    Vedanta Limited - Aluminium BusinessIndia
    Vedanta Mines Aluminium is instrumental in securing the Coal and Bauxite resources that fuel our alumina refineries, aluminium smelters, and power plants at Odisha and Chhattisgarh.In line with Ved...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    ▷ [19 / 10 / 2025] Chief Investment Officer

    ▷ [19 / 10 / 2025] Chief Investment Officer

    UpMan PlacementsIndia
    As the Chief Investment Officer, you will play a pivotal role in leading our investment portfolios, both listed and unlisted, under the guidance of the Investment Committee (IC) and Director.You wi...Show moreLast updated: 5 hours ago
    • Promoted
    IT Plant Head

    IT Plant Head

    Maxis Clinical SciencesNagpur, IN
    Plant IT Head (Leading Pharma MNC).Formulations & API Manufacturing Plant.This Job Role will be a part of Plant IT and Responsible for Heading the overall IT Infra, Applications & Systems for the P...Show moreLast updated: 30+ days ago
    • Promoted
    Investor Relations Officer

    Investor Relations Officer

    TalentojNagpur, IN
    We are seeking a highly professional and articulate individual to join our.The role involves direct interaction with investors, shareholders, and stakeholders to provide timely, accurate, and consi...Show moreLast updated: 25 days ago
    • Promoted
    Director of Operations

    Director of Operations

    CCS Global TechNagpur, IN
    We’re Hiring : Senior Manager / Director of Operations.Remote (Working EST hours : 6 : 30 PM – 3 : 30 AM IST).Are you a strategic business operations leader ready to drive excellence in IT Services & Sta...Show moreLast updated: 4 days ago
    • Promoted
    Chief Operating Officer

    Chief Operating Officer

    TECEZEIndia
    As COO for our IT services organisation, you will lead and scale the operational engine of the company.You will translate strategy into execution, ensure consistent and efficient delivery of client...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Apply in 3 Minutes : Chief Operating Officer

    Apply in 3 Minutes : Chief Operating Officer

    Blue Genes Research (BGR)India
    Hiring Now : Head of Operations – Leading Manufacturing Group (India & Asia).Full-time | Leadership Role | Steel, Automotive, Precision, Tubes or pipes. At BGR, we specialize in leadership hiring for...Show moreLast updated: 1 hour ago
    Chief Operating Officer

    Chief Operating Officer

    RM Staffing B.V.India - Remote, DL, IN
    Remote
    This role requires strong expertise across both.The ideal candidate combines solid coding skills with an eye for clean UI / UX, strong problem-solving ability, and a collaborative mindset.Build respo...Show moreLast updated: 23 days ago
    • Promoted
    • New!
    Chief Operating Officer, Bauxite Mines (Aluminium) [High Salary]

    Chief Operating Officer, Bauxite Mines (Aluminium) [High Salary]

    Vedanta Limited - Aluminium BusinessIndia
    Vedanta Mines Aluminium is instrumental in securing the Coal and Bauxite resources that fuel our alumina refineries, aluminium smelters, and power plants at Odisha and Chhattisgarh.In line with Ved...Show moreLast updated: 1 hour ago
    • Promoted
    Chief Operating Officer

    Chief Operating Officer

    Blue Genes Research (BGR)India
    Hiring Now : Head of Operations – Leading Manufacturing Group (India & Asia) Full-time | Leadership Role | Steel, Automotive, Precision, Tubes or pipes. BGR , we specialize in leadership hiring for h...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Only 24h Left : Chief Operating Officer

    Only 24h Left : Chief Operating Officer

    Blue Genes Research (BGR)India
    Hiring Now : Head of Operations – Leading Manufacturing Group (India & Asia).Full-time | Leadership Role | Steel, Automotive, Precision, Tubes or pipes. At BGR, we specialize in leadership hiring for...Show moreLast updated: 1 hour ago
    • Promoted
    Chief Medical Officer

    Chief Medical Officer

    Caps and Pays Executive SearchNagpur, IN
    Looking for Chief Medical Officer for one of the Fastest Growing Emergency Medical Services Company in India !.Position : Chief Medical Officer - Emergency Medical Services.Location : Pune, Maharas...Show moreLast updated: 4 days ago
    • Promoted
    Sr. Operations Executive

    Sr. Operations Executive

    HINDCO Consulting ServicesNagpur, IN
    Manage day-to-day operations of the business related to specific task and business function assigned.Collaborating with various teams to facilitate seamless communication and operational alignment....Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Chief Technology Officer (19 / 10 / 2025)

    Chief Technology Officer (19 / 10 / 2025)

    Talent ToppersIndia
    Our Client is a software product development organization providing technology-forward software products & services to the ports and terminals industry. They are looking for a visionary CTO to lead ...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Chief Operating Officer, Global HealthX

    Chief Operating Officer, Global HealthX

    Global Health X (GHX)India
    Position : Chief Operating Officer Location : .Founder & Board of Directors Full-Time.About Global Health X (GHX) Global Health X is a mission-driven innovation exchange platform, venture studio, and ...Show moreLast updated: 9 hours ago
    • Promoted
    Chief Financial Officer

    Chief Financial Officer

    Tnagar Shanmuga storesNagpur, IN
    We suggest you enter details here.This is a full-time on-site role located in Chennai for a Chief Financial Officer (CFO). The CFO will be responsible for overseeing the financial activities of the ...Show moreLast updated: 4 days ago
    • Promoted
    Chief Relationship Officer

    Chief Relationship Officer

    Vetina IndiaNagpur, IN
    Delhi | Mumbai | Chennai | Kolkata | Jaipur | Lucknow.Are you passionate about building strong customer relationships and driving sales growth in the veterinary healthcare space?.Join Vetina Health...Show moreLast updated: 3 days ago
    • Promoted
    Onboarding Officer - India

    Onboarding Officer - India

    Doo GroupNagpur, IN
    Doo Group is a global financial services group with a focus on FinTech innovations, dedicated to delivering financial solutions. With a global outlook and presence across international markets, we’r...Show moreLast updated: 4 days ago
    • Promoted
    Operations Intern

    Operations Intern

    Star Trooper MediaNagpur, IN
    We’re a global fundraising platform connecting high-growth startups with top-tier investors.If you’re seeking hands-on experience in venture capital, startup operations, or investment research, thi...Show moreLast updated: 18 days ago