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Risk Management Specialist / Risk Manager

Risk Management Specialist / Risk Manager

ConfidentialMumbai
30+ days ago
Job description

Risk Monitoring and Analysis :

  • Monitor gaming transactions, player activities, and financial data to identify potential risks and anomalies.
  • Utilize advanced analytics tools and techniques to detect fraudulent or suspicious behaviour patterns.
  • Conduct regular risk assessments and develop strategies to mitigate emerging risks specific to rummy games.
  • Analyzing behaviour of new users and old users for identifying new patterns which may help in early detection of risk
  • Maintain a fair playing environment by ensuring proper implementation and execution of all risk management systems and processes

Fraud Detection and Prevention :

  • Identify and investigate instances of fraud, collusion, or other unfair gaming practices in rummy games.
  • Collaborate with internal teams and external vendors to implement and improve fraud detection tools, systems, and processes.
  • Stay up-to-date with the latest fraud trends in the online gaming industry and implement countermeasures accordingly.
  • Use analytics techniques to detect, prevent and mitigate fraud.

    • Compliance and Regulatory Requirements :

  • Ensure compliance with relevant gaming regulations, responsible gaming guidelines, and data protection laws.
  • Develop and maintain risk management policies and procedures to meet regulatory requirements.
  • Work closely with compliance teams to conduct audits, respond to regulatory inquiries, and implement necessary changes.

    • Player Support and Dispute Resolution :

  • Assist in resolving player disputes, account issues, or any other gaming-related concerns in a fair and timely manner.
  • Investigate player complaints and escalate issues to the appropriate teams when necessary.
  • Provide support and guidance to the customer support team regarding risk-related matters.

    • Incident Management and Response :

  • Respond promptly to real-time incidents, such as suspected cheating, security breaches, or system malfunctions, and initiate appropriate actions to mitigate risks.
  • Coordinate with IT and security teams to resolve technical issues and strengthen the overall security posture of the rummy gaming platform.
  • Document and report incidents, investigations, and actions taken for future reference and analysis.

    • Collaboration and Communication :

  • Collaborate with cross-functional teams, including product development, customer support,
  • marketing, and finance, to implement risk mitigation strategies.
  • Provide training and guidance to other team members on risk management best practices
  • specific to rummy games.
  • Communicate effectively with stakeholders, management, and external parties, such as
  • regulatory bodies and law enforcement agencies.

    • Skills Required

    Dispute Resolution, Law Enforcement, Hp Data Protector, Incident Management, Risk Management

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