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GoKhana - Operations Manager

GoKhana - Operations Manager

GoKhanaKolkata, India
1 day ago
Job description

Roles & Responsibilities :

Must have Product knowledge :

  • SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format.
  • Attend mandatory training sessions as & when held by the head office.
  • Conducting operations training and ensuring that the team are competent in Operations.
  • Understand & meet Client Services deliverables.
  • To provide Training to vendor Staffs on POS operating process and to train the team on POS / APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen.
  • Maintain MMRS and MOM.

Prerequisites :

  • Bachelors in any degree, preferably Bachelor's in Hotel Management.
  • Good command over both written and spoken English.
  • Keen eye for hygiene, cleanliness, grooming, health and safety.
  • Excellent knowledge of food & beverage service.
  • Well versed with Microsoft office such as Microsoft word, excel, ppt, etc.

    • (ref : iimjobs.com)

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    Operation Manager • Kolkata, India