API Support Executive

Role & responsibilities

• Present the whole process of algo deployment.
• Handle all algo deployment related queries of the clients.
• Monitor and record all the forward testing deployed algo in excel every day.
• Tracking Client's Subscriptions and live deployments
• Monitoring algo website and report any real-time issues to the Network.
• Educating Network
• Compliance in Algo to be looked after as and when required
• Coordinate with Vendors, Onboarding & Make vendors live
• Coordinate with IT for direct API clients
• Compliance with related to Algo to be updated and followed all the time in systems and educating network as and when required

Preferred candidate profile

Skills Required

Customer Support, Excel, Onboarding, Technical Skills