Description
We are seeking a talented and experienced Store Support to join our team in Surat, India. The ideal candidate will have 1-6 years of experience in the job market and possess a strong understanding of POS applications. The Store Support will be responsible for providing technical support to our stores and ensuring the smooth operation of our POS systems.
Responsibilities
- Provide technical support to stores for POS applications
- Troubleshoot and resolve technical issues with POS systems
- Conduct regular maintenance and updates to POS systems
- Train store staff on the use of POS systems
- Ensure the security and integrity of POS systems
- Collaborate with other teams to identify and implement process improvements
- Document and maintain accurate records of all support activities
Skills and Qualifications
Bachelor's degree in Computer Science or related field1-6 years of experience in technical support or related fieldStrong understanding of POS applicationsExcellent problem-solving skillsStrong communication and interpersonal skillsAbility to work independently and as part of a teamExperience with Windows and Linux operating systemsFamiliarity with SQL and database managementKnowledge of network protocols and securitySkills Required
Sales Support, Customer Service, Cash Handling, Inventory Management, Data Entry, Attention To Detail, Basic Computer Skills