Property Manager

Job Designation :

Property Manager at a Backpacker Hostel

Location : Vagator, North Goa

Responsibilities :

Be the front face of the property for the guests as per the Company’s brand guidelines

Coordinate with the central revenue team and contribute to revenue maximization

Provide accommodation information to enquiries received via online or offline channels

Assist and promote membership plans to the guests and increase the sales of the same

Perform end-to-end actions from providing information to creating reservations for the guests

Attend to queries and complaints from in-house guests & provide exceptional guest experience

Collect payments from in-house guests on timely manner for the services availed

Maintain cash transaction reports on daily basis with full integrity

Conduct different operations in the Property Management Software set by the Company

Perform F&B order related operations in the POS Software set by the Company

Carry out vendor bills management and timely notifications for the payments for the same

Perform administrative duties; filing and updating records, managing budgets etc.

Oversee the hostel operations related to cleanliness & property standard maintenance

Generate work lists for housekeeping department on daily basis

Carry out regular supervision of all housekeeping staff

Qualifications & Desired Skills :

A bachelor's degree in hospitality management

Proven experience in a front desk or guest services role

Familiarity with hotel management systems and reservation software

Customer service orientation with a focus on providing an exceptional guest experience

Familiarity with hotel operations, including check-in / check-out procedures, reservation management, and billing processes

Understanding of the hospitality industry, market trends, and customer preferences

Salary & Benefits :

INR 18,000 to INR 25,000 p.m. + Accommodation & Food

Contact Person : Dipjyoti Brahma

Contact Number :

• 91 63526 41676