Cloud Site Reliability Engineer

Job Description

Be at the Forefront of Mobility&aposs Future : Join Ford as a Site Reliability Engineer!

Enterprise Technology is the engine driving the future of transportation, and we&aposre looking for a talented Site Reliability Engineer (SRE) to help us redefine mobility. In this role, you&aposll leverage cutting-edge technology to enhance customer experiences, improve lives, and create vehicles as smart as you are.

As an SRE at Ford, you&aposll be instrumental in developing, enhancing, and expanding our global monitoring and observability platform. You&aposll blend software and systems engineering to ensure the uptime, scalability, and maintainability of our critical cloud services. You&aposll be at the intersection of SRE and Software Development, building and driving the adoption of our global monitoring capabilities.

If you&aposre passionate about using your IT expertise and analytical skills to shape the future of transportation, this is your opportunity to make a real impact. Join us and be part of a team that&aposs building the future of mobility!

Responsibilities

• Write, configure, and deploy code that improves service reliability for existing or new systems; set standard for others with respect to code quality.
• Provide helpful and actionable feedback and review for code or production changes.
• Drive repair / optimization of complex systems with consideration towards a wide range of contributing factors.
• Lead debugging, troubleshooting, and analysis of service architecture and design.
• Participate in on-call rotation.
• Write documentation : design, system analysis, runbooks, playbooks. Provide design feedback and uplevel design skills of others.
• Implement and manage SRE monitoring application backends using Golang, Postgres, and OpenTelemetry. Develop tooling using Terraform and other IaC tools to ensure visibility and proactive issue detection across our platforms.
• Work within GCP infrastructure, optimizing performance, and cost, and scaling resources to meet demand.
• Collaborate with development teams to enhance system reliability and performance, applying a platform engineering mindset to system administration tasks.
• Develop and maintain automated solutions for operational aspects such as on-call monitoring, performance tuning, and disaster recovery.
• Troubleshoot and resolve issues in our dev, test, and production environments.
• Participate in postmortem analysis and create preventative measures for future incidents.
• Implement and maintain security best practices across our infrastructure, ensuring compliance with industry standards and internal policies. Participate in security audits and vulnerability assessments.
• Participate in capacity planning and forecasting efforts to ensure our systems can handle future growth and demand. Analyze trends and make recommendations for resource allocation.
• Identify and address performance bottlenecks through code profiling, system analysis, and configuration tuning. Implement and monitor performance metrics to proactively identify and resolve issues.
• Develop, maintain, and test disaster recovery plans and procedures to ensure business continuity in the event of a major outage or disaster. Participate in regular disaster recovery exercises.
• Contribute to internal knowledge bases and documentation.

Qualifications

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Skills Required

Golang, Terraform, Postgres, Kubernetes