ServiceNow CSM Developer

We are seeking an experienced ServiceNow CSM Developer to join our growing team. As a subject matter expert in ServiceNow CSM, Service Portal, Integrations, and Reporting , you will play a key role in designing, developing, and supporting customer service solutions that align with business needs.

This role requires strong technical expertise, problem-solving skills, and the ability to collaborate with stakeholders and cross-functional teams.

Key Responsibilities

• Design, develop, and support ServiceNow CSM solutions, Service Portal, and reporting
• Build and maintain integrations between ServiceNow CSM and other applications
• Provide consultation to users on technologies, data, and processes
• Serve as a key team member in ServiceNow CSM support and enhancements
• Lead effective communication between technical teams and stakeholders
• Troubleshoot, debug, and deploy technical solutions across modules
• Manage break fixes, enhancements, projects, workflows, release management, system outages, and maintenance
• Stay current with industry trends and implement best practices

Required Qualifications

Desired Skills

Certifications (Preferred but not mandatory)

Apply now at https : / / www.technozis.com / careers / opportunities?form=open