Viswamitempowersolution is seeking highly motivated and dedicated individuals to join our team as Ground Staff Ticket Checkers in Pathankot, Punjab, India. As a Ticket Checker, you will be responsible for ensuring the safety and security of our passengers and their belongings, as well as providing excellent customer service.
Key Responsibilities :
- Check and validate tickets of passengers before boarding the flight
- Assist passengers with any queries or concerns regarding their tickets or flight details
- Ensure the safety and security of passengers and their belongings by conducting thorough security checks
- Handle any emergency situations with calmness and efficiency
- Maintain a professional and friendly demeanor at all times while interacting with passengers
- Collaborate with other ground staff and airline crew to ensure a smooth and timely boarding process
- Keep track of flight schedules and communicate any changes or delays to passengers
- Follow all safety and security protocols as per company guidelines
Requirements :
High school diploma or equivalentPrevious experience in customer service or a similar role is preferredExcellent communication and interpersonal skillsAbility to work in a fast-paced and dynamic environmentStrong problem-solving and decision-making skillsMust be able to work flexible hours, including weekends and holidaysPhysically fit and able to stand for long periods of timeMust be fluent in English and any other local languageKnowledge of basic computer skills is a plusMust be willing to undergo a background check and drug testWe offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you have a passion for customer service and a strong work ethic, we encourage you to apply for this exciting opportunity to join our team at Viswamitempowersolution.