(Data Privacy) - Privacy Rights Operations Analyst

Role And Responsibilities :

 Manage Data Principal Access Requests (DPARs) and other rights requests from data principals, ensuring responses are accurate, timely, and compliant with applicable laws.

 Coordinate with internal departments and cross function stakeholders (Legal, IT, HR, etc.) to gather necessary information for fulfilling requests.

 Maintain detailed records of all requests and responses, ensuring audit readiness.

 Develop and update procedures for handling data principal rights requests and grievance requests.

 Define and implement escalation protocols for unresolved or complex Data Principal Rights requests.

 Track and report key performance indicators (KPIs) such as average response time, SLA adherence rate, and request volume trends.

 Define & operationalize metrics / KPIs for tracking request volumes, resolution times, and compliance

 Provide training and guidance to employees on handling data principal rights.

 Monitor regulatory developments and update internal processes accordingly.

 Simulate DSARs requests and identify areas of improvements

 Monitor SLAs for responding to Data Principal Rights and take appropriate actions in case of any breach in SLAs

 Support investigations into complaints or breaches related to data principal rights.

Experience - 5 + Years

Contact Number & Email Address : /