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Customer Relationship Manager

Marina's clinicNungambakkam, Tamil Nadu, India

1 day ago

Job description

Hiring : Customer Relationship Manager – Zero Gravity Photography (Chennai)

About the Role :

Zero Gravity Photography is looking for a Customer Relationship Manager (CRM) to act as the vital link between our clients and post-production team. The ideal candidate will ensure seamless communication, handle client queries with professionalism, and provide an exceptional service experience throughout the project journey.

Responsibilities :

Serve as the main point of contact for clients post-event.
Coordinate effectively between the client and internal post-production teams (editing, album, video, and design).
Ensure timely delivery of deliverables with top-quality standards.
Handle client concerns and resolve issues promptly and professionally.
Maintain strong relationships with clients to encourage repeat business and referrals.

Requirements :

3 to 5 years of experience in customer relationship management or client servicing.

Experience in the event / wedding industry is mandatory.

Excellent communication and problem-solving skills.

Ability to multitask, manage timelines, and handle pressure.

Career gap candidates with relevant experience are welcome to apply.

Note : This role is not for telecallers.

Location : Chennai

Salary : ₹25,000 per month

If you're passionate about client satisfaction and have experience in the creative / event industry, we'd love to meet you.

CONTACT : Job Type : Full-time

Pay : ₹20, ₹25,000.00 per month

Ability to commute / relocate :

Nungambakkam, Chennai, Tamil Nadu : Reliably commute or planning to relocate before starting work (Required)

Experience :

total work : 2 years (Preferred)

Customer service : 2 years (Preferred)

Language :

English (Preferred)

Work Location : In person

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Relationship Manager • Nungambakkam, Tamil Nadu, India