Implementation Lead

Have you dreamt of working in a Product based company? Here’s an opportunity for you!

Kissflow is the leader in no-code citizen development and a strong player in low-code application development empowering process owners a.k.a citizen developers and IT developers, to automate middle office processes and build custom applications. We prioritize simplicity over complexity and are looking squarely to the future, giving you a World Class SaaS platform with unlimited business opportunities.

Hundreds of global and Fortune 500 brands such as Pepsi, McDermott, Motorola Solutions, and Danone, rely on Kissflow to simplify their work. Kissflow has been featured and recognized as an industry leader by Gartner, Forrester and G2. Founded in 2004, Kissflow is an industry pioneer in the low-code, no-code space for digital operations and has a globally distributed workforce. Learn more at https : / / kissflow.com /

This role demands a hands-on professional with a strong grasp of business requirements and expertise in low-code / no-code platforms is preferred. In addition to closely engaging with customers, you will mentor a team of consultants, ensuring end-to-end implementation.

Key Responsibilities :

• Project Delivery and Management : Own the end-to-end delivery of enterprise transformation projects, ensuring they meet scope, quality, budget and timeline requirements. Oversee all aspects of project execution to guarantee customer satisfaction and successful outcomes.
• Technical Solution Design : Architect and design robust, scalable, and efficient solutions tailored to customer needs. Ensure alignment between business objectives and technical solutions to deliver maximum value.
• Customer Engagement : Build and maintain strong relationships with customers, serving as their trusted technical advisor. Understand their business challenges, present technical solutions, and guide them through the implementation process.
• Cross-functional Collaboration : Work closely with sales, product, and engineering teams to ensure alignment between customer requirements and the delivered solution. Collaborate in both pre-sales and post-sales phases to ensure seamless project transitions.
• Pre-sales Support : Assist the sales team by demonstrating technical expertise during customer engagements, leading technical discussions, and providing detailed solution proposals and presentations.
• Risk Management : Identify project risks and develop mitigation strategies to ensure projects are delivered on time and within budget, minimizing disruptions and addressing issues proactively.
• Documentation and Reporting : Create comprehensive technical documentation, including solution architecture, project plans, and status reports. Provide regular updates to internal teams and customers on project progress and milestones.
• Continuous Improvement : Stay current with emerging JS frameworks, technologies, and best practices to continually improve solution offerings and recommend enhancements to customers.

Required Technical Skills :

Required Functional Skills :

Required Customer Engagement Skills :

Required Project Delivery Ownership Skills :

Work Location : WTC, Perungudi, Chennai

Years of experience : 5 - 10 years