Ecomm Marketplace Lead

D2C Ecomm Manager -Marketplaces (5-7 years of Relevant Experience)

SEREKO - D2C Skincare Brand

SEREKO is India’s 1st Psychodermatology Skincare brand , on a mission to revolutionise the Skincare industry by educating consumers and addressing the skin concerns arising out of mental stress and anxiety.

You can read more about the brand on the website -

Responsibilities :

• Help SEREKO generate qualified traffic , increase brand equity , and gain higher revenue and profit on marketplaces. Provide regular reports about marketplace performance to management highlighting all relevant metrics.
• End to end pitching and Negotiation with Marketplaces across Ecommerce / D2C marketplaces for listing, promotions / Advertisements, Volume planning and Margin negotiation.
• Liaise with internal departments (Such as marketing and design) to ensure that product listings are attractive and competitive.
• Coordinate with inventory team to ensure adequate product supply on marketplaces.
• Strategizing and executing market sampling with agencies and marketplaces.
• Overall Sales Planning and Execution & Price benchmarking and determination.
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results. Forecasting and tracking sales from different products and Marketplaces to create a relevant plan for focus products and budgets month on month.
• Develop and implement strategies to increase online sales , optimize the user experience for the brand on Marketplaces, and lead a team of e-commerce specialists.
• Lead Pricing strategy , including rationale backed discounts and Promotions campaigns.
• Develop and implement strategies to enhance customer experience , monitor sales performance and key metrics, and establish efficient order fulfilment processes .
• Build system capability for Competitor benchmarking and keyword insights trends across channels.
• Handle customer inquiries and complaints , assess promotional campaigns , and stay current with industry trends.
• Develop and demonstrate skills continuously for hiring, training, and leading team members , and ensure that they're using effective sales tactics to meet revenue objectives
• Achieve company objectives by planning thoroughly, setting sales goals , analysing the data, and making forecasts.
• The person will be responsible to create, execute, and manage paid and organic acquisition campaigns on Marketplaces.
• Marketplace escalations related to marketplace operations, ensuring smooth resolutions with SPOCs.
• Identify new marketplace opportunities and platforms for expansion, especially within the eCommerce sector.

Impact :

Requirements :

The character we’re looking for :

Job Location : Noida, Sector 142

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