J ob Description :
The General Manager - Sales & Design will play a pivotal role in overseeing the sales and design operations within Livspace. This position entails managing a dynamic team of sales and design professionals to drive revenue growth and enhance customer satisfaction. The ideal candidate will be responsible for developing sales strategies, ensuring effective design solutions are delivered to clients, and collaborating closely with cross-functional teams to optimize service delivery.
Key Responsibilities
Lead and mentor the sales and design team to achieve sales targets and improve design processes.
- Develop and implement effective sales strategies aligned with company goals.
- Oversee the design process to ensure client needs are met with innovative and practical solutions.
- Build strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
- Monitor market trends and competitive landscape to identify opportunities for growth.
- Collaborate with marketing, product development, and operations teams to ensure seamless execution of projects.
- Analyze sales data and metrics to evaluate team performance and implement improvements.
- Conduct regular training sessions for team members to enhance their skills and product knowledge.
Skills and Tools Required :
Proven experience in sales and design management, preferably in the home interiors or related industry.Strong leadership and team management skills with a focus on performance optimization.Excellent communication and interpersonal skills to engage effectively with clients and team members.Proficiency in design software and tools (e.g., AutoCAD, SketchUp, 3D modeling tools) and CRM platforms.Strong analytical and problem-solving skills to navigate challenges and implement solutions.Ability to thrive in a fast-paced, target-driven environment.Strategic thinking and the ability to develop actionable plans based on market analysis.A customer-centric approach with a keen eye for design trends and aesthetics.This role offers an exciting opportunity for an individual who is passionate about sales and design, eager to lead a talented team, and committed to driving success at Livspace.