AGM - Program Manager

Role

Program Manager

Job Level / Designation

M2 / AGM

Function / Department

Enterprise / Connectivity, Business Communication and Solution Sales

Location

Birla Centurion, Mumbai

Reports to

EVP - Connectivity, Biz Comm and Solution Sales

Job Purpose

To enable and manage oversight of all Line of Business (LoB) programs and initiatives. Drive a combination of strategic and operational programs that are necessary for the Line of Business growth and performance management. The role ensures oversight on all aspects of program governance, dashboard creation and maintenance, and administrative functions for the LoB. Embrace an agile operating model and operate with an execution mindset and structured cadence within and across functions. This critical role will ensure the smooth operation of our roadmap and programs by establishing and enforcing governance frameworks, developing insightful dashboards to track progress and performance, and managing essential administrative tasks.

Key Result Areas / Accountabilities

Program Governance

• Develop, implement, and maintain program governance frameworks, policies, and procedures to ensure consistency and compliance across all identified programs & initiatives.
• Establish and manage reporting structures, including regular status updates, risk assessments, and issue tracking.
• Facilitate program governance meetings, ensuring clear agendas, documented minutes, and effective follow-up on action items.
• Manage and maintain program documentation repositories, ensuring information is accurate, accessible, and up-to-date.

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