Network Engineer

Network Engineer (24 / 7 Rotational Shifts)

Work Mode :

Hybrid – Work from Office

mandatory

on

Wednesdays and Thursdays

Job Summary :

We are seeking experienced

Network Engineers

to join our dynamic team supporting 24 / 7 operations. The ideal candidates will have strong expertise in

Spanning Tree Protocol (STP)

and

Wi-Fi network setups (Cisco WLC)

along with working knowledge of key routing protocols (BGP, OSPF, ISIS). Candidates must be proactive, detail-oriented, and capable of working in a fast-paced, enterprise-level environment.

Key Responsibilities :

Configure, troubleshoot, and support enterprise network infrastructures with a strong focus on :

Spanning Tree Protocol (STP)

– mandatory expertise required.

Wireless LAN controllers

(Cisco WLC) and Wi-Fi setup – mandatory.

Routing protocols : BGP ,

OSPF , and

ISIS .

Monitor network performance and ensure system availability and reliability.

Handle incident, problem, and change management using tools like

Remedy

and

ServiceNow (SNOW) .

Experience or understanding of

e-bonding

for integration between ticketing systems.

Perform basic analysis and troubleshooting on

Firewall systems (Palo Alto)

– occasional use (~2% of daily workload).

Collaborate with cross-functional teams for escalations and service improvements.

Participate in on-call support as per rotational shift schedules.

Job Requirements :

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Relevant certifications (e.g.,

CCNA, CCNP, CWNA, Palo Alto PCNSA ) are a plus.

Minimum 5 years

solid hands-on experience and understanding of

STP (Spanning Tree Protocol) .

Strong working knowledge of

Wi-Fi setups , including

Wireless Controllers (Cisco WLC) .

Routing Protocols :

BGP, OSPF, ISIS – good understanding and troubleshooting experience.

Ticketing Tools : Experience with

Remedy ,

ServiceNow (SNOW) , and

e-bonding

integration knowledge.

Basic knowledge of

Palo Alto Firewalls

– not required to be an expert.

Excellent problem-solving and communication skills.

Willingness to work in a

24 / 7 rotational shift environment

including night shifts and weekends.

Candidates must be flexible to

work from the office every Wednesday and Thursday .

Looking for proactive individuals who can take ownership of issues and follow through to resolution.

Prior experience in a

NOC (Network Operations Center)

or

enterprise network support

environment is highly desirable.