Operations Executive

Key Responsibilities :

1.  Supply Management :

Procure and maintain an inventory of essential supplies, including provisions, beverages, technical equipment, and spare parts.

Ensure all products meet the required standards and specifications of the shipping industry.

2.  Customer Service :

Liaise with ship owners to identify their needs and provide timely solutions.

Collaborate with the agency operations team to upsell stores and spares for upcoming vessel calls.

Offer personalized service to ensure customer satisfaction and build long-term relationships.

Follow up with customers for order confirmation and purchase orders.

3.  Order Processing :

Receive, process, and fulfil orders accurately and efficiently.

Issue purchase orders to vendors.

Coordinate with suppliers and logistics providers to ensure timely delivery of goods.

Verify and process invoices for payment.

4.  Inventory Control :

Monitor stock levels and manage inventory to prevent shortages or overstock situations.

Conduct regular stock checks and maintain accurate inventory records.

5.  Financial Management :

Prepare quotations, invoices, and manage payments from clients.

Ensure all transactions are recorded and reported accurately.

submission of final invoice timely manner

6.  Compliance and Safety :

Adhere to all safety regulations and industry standards.

Ensure all products supplied comply with health, safety, and environmental regulations.

7.  Market Research :

Stay updated with market trends, new products, and competitive pricing.

Identify potential new products and suppliers to enhance service offerings.

Propose new products available in the market and identify alternative products with high standards of

Skills Required

Market Research, Financial Management, Inventory Management, Customer Service, Supply Management