Talent.com
MSP Program Manager(Transition)
MSP Program Manager(Transition)BayOne Solutions • India
MSP Program Manager(Transition)

MSP Program Manager(Transition)

BayOne Solutions • India
10 hours ago
Job description

Title : Program Manager – Vendor & Transition Management (Technology & Managed Services)

Location : Bangalore, KA(Hybrid)

Job Type : Fulltime with BayOne Solutions

Experience : Minimum 5+ years of relevant experience

About the Role

We are seeking a proactive and detail-oriented Program Manager to lead and support large-scale technology transitions involving Managed Service Providers (MSPs) and System Integrators (SIs) . This role is ideal for a task-driven professional with deep expertise in vendor management, contract governance, transition planning, and global stakeholder coordination .

You will act as the primary liaison between internal technology, procurement, and service delivery teams, ensuring a seamless transition and steady-state handover for our large enterprise customers in the USA technology and engineering space .

Key Responsibilities

Program & Transition Management

  • Lead end-to-end transition programs for large-scale technology and managed service provider engagements.
  • Develop and maintain transition plans, milestones, risk registers, and communication plans .
  • Ensure smooth handover of services , minimizing disruption and aligning with SLAs and contractual obligations.
  • Coordinate across global teams (engineering, IT, procurement, and finance) to align deliverables and dependencies.

Vendor & Contract Management

  • Oversee and manage Vendor Management Systems (VMS) such as Fieldglass , ensuring compliance, reporting accuracy, and vendor onboarding / offboarding.
  • Act as the single point of contact for all vendor performance management , renewals , and governance meetings .
  • Support contract and SOW management, tracking renewals, expirations, and extensions.
  • Drive performance reviews, KPI tracking, and corrective action plans for vendor partners.
  • Stakeholder & Communication Management

  • Engage directly with USA-based enterprise customers and internal leadership teams to provide status updates, insights, and escalations.
  • Facilitate cross-functional collaboration between procurement, technology, and delivery teams.
  • Ensure proactive communication of risks, dependencies, and mitigation strategies.
  • Process Optimization & Reporting

  • Drive continuous improvement in vendor and transition processes, focusing on automation, efficiency, and transparency .
  • Generate and maintain dashboards, transition scorecards, and executive summaries for leadership reporting.
  • Support audits, compliance checks, and financial tracking related to vendor contracts and transitions.
  • Required Skills & Qualifications

  • 5+ years of experience in Program Management / Project Coordination / Vendor Management roles within technology, IT services, or engineering industries .
  • Proven track record managing large-scale transitions or transformations involving Managed Service Providers (MSPs) or System Integrators (SIs) .
  • Hands-on experience with Vendor Management Systems (preferably SAP Fieldglass , Ariba, or similar).
  • Strong understanding of contract governance, SLA / KPI management , and procurement processes .
  • Excellent communication, stakeholder management , and presentation skills (especially with global teams).
  • Proficiency in MS Project, Excel, PowerPoint , and collaboration tools (JIRA, Smartsheet, or Monday.com preferred).
  • Ability to operate independently in a fast-paced, matrixed environment and deliver under pressure.
  • Preferred Qualifications

  • PMP, PRINCE2, or ITIL certification.
  • Experience supporting North American enterprise customers in technology or engineering domains.
  • Exposure to transition governance frameworks and MSP operating models .
  • Working knowledge of financial tracking , budget forecasting , and vendor invoicing processes .
  • Key Attributes

  • Proactive, accountable, and organized — a true task master who drives results.
  • Strong interpersonal skills and ability to navigate cross-cultural, distributed teams.
  • Strategic thinker with attention to operational detail.
  • Passion for process excellence and continuous improvement.
  • BayOne is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. This job posting represents the general duties and requirements necessary to perform this position and is not an exhaustive statement of all responsibilities, duties, and skills required. Management reserves the right to revise or alter this job description.

    Create a job alert for this search

    Program • India

    Related jobs
    Transition Manager

    Transition Manager

    AIONOS • India
    This role is specific to the travel domain.Artificial Intelligence on Operating Systems.AIonOS is pioneering the shift towards building AI-Native enterprises. AI into core business functions, ensuri...Show more
    Last updated: 1 day ago • Promoted
    Program Manager

    Program Manager

    Apna Mart • India
    Plan, coordinate, and oversee multiple projects to ensure alignment with organizational goals and timely delivery.Cross-functional Collaboration : . Partner with product, technology, supply chain, HR,...Show more
    Last updated: 1 day ago • Promoted
    Program Manager, Digital Transformation & Strategic Reporting

    Program Manager, Digital Transformation & Strategic Reporting

    USV PRIVATE LIMITED • Republic Of India, IN
    USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors.We have a presence in over 65 countries with our dynamic team of over 7,000 across generations.Our commitmen...Show more
    Last updated: 20 days ago • Promoted
    Staff Technical Program Manager

    Staff Technical Program Manager

    Intuit • India
    We are looking for creative problem solvers to serve as a program leader, with responsibility for overall program delivery and success. Help the team develop and manage our highest impacting program...Show more
    Last updated: 1 day ago • Promoted
    Program Manager

    Program Manager

    Aramya • Jaipur, Republic Of India, IN
    Our vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves. With a fast-moving team driven by creativity, technology, and customer obs...Show more
    Last updated: 3 days ago • Promoted
    Senior Technical Program Manager, Saas Release & Delivery Excellence

    Senior Technical Program Manager, Saas Release & Delivery Excellence

    CoreStack • Chennai, Republic Of India, IN
    Act as the single point of ownership for the entire software release lifecycle across our SaaS platform.This role requires a unique combination of. The core focus of this role is to drive operationa...Show more
    Last updated: 2 days ago • Promoted
    Associate Manager Program Management

    Associate Manager Program Management

    Indegene • India
    We are a technology-led healthcare solutions provider.We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent...Show more
    Last updated: 10 hours ago • Promoted • New!
    Program Manager

    Program Manager

    IDfy • India
    IDfy is Asia’s leading TrustStack, trusted by the best, with global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy, fraud detection smarter, and onboard...Show more
    Last updated: 1 day ago • Promoted
    Manager - Technology Program Management [T500-21131]

    Manager - Technology Program Management [T500-21131]

    Inspire • India
    Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies.The company’s technology hub, Inspire Brands Hyderabad Support Center, India, will l...Show more
    Last updated: 1 day ago • Promoted
    Program Manager Office Lead (PMO Lead)

    Program Manager Office Lead (PMO Lead)

    Pepper • India
    The Senior Business Analyst will own the end-to-end monthly target setting process and lead performance analysis across the customer lifecycle. This role will ensure consumption, delivery, invoicing...Show more
    Last updated: 1 day ago • Promoted
    SAP Program Manager

    SAP Program Manager

    RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS) • India
    RiDiK is a subsidiary of CLPS Incorporation (Nasdaq : CLPS) that offers comprehensive business consulting and technology services to a range of organizations, from small startups to established ente...Show more
    Last updated: 1 day ago • Promoted
    SAP Program Manager

    SAP Program Manager

    Mount Talent Consulting Pvt Ltd. • India
    SAP product or custom solution development.Strong hands-on background in SAP ABAP full-stack technologies.We are seeking a results-driven Technical Program Lead to drive the end-to-end development ...Show more
    Last updated: 1 day ago • Promoted
    Technical Program Manager

    Technical Program Manager

    Chargebee • Chennai, Republic Of India, IN
    Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, S...Show more
    Last updated: 30+ days ago • Promoted
    Program Planning Manager

    Program Planning Manager

    RELIANCE BEVERAGES PRIVATE LIMITED • India
    The Program Planning Manager plays a critical role in orchestrating the planning, scheduling, and execution of engineering and capital projects across manufacturing, packaging, and supply chain ope...Show more
    Last updated: 1 day ago • Promoted
    SAP Program Manager (ABAP) – Delivery Lead

    SAP Program Manager (ABAP) – Delivery Lead

    RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS) • India
    SAP Program Manager (ABAP) – Delivery Lead.SAP product or custom solution development.Strong hands-on background in SAP ABAP full-stack technologies. SAP Program Manager (ABAP) – Delivery Lead.This ...Show more
    Last updated: 1 day ago • Promoted
    Soc Program Manager

    Soc Program Manager

    Randstad India • India
    Renesas's automotive MCUs holds the No.Therefore,creating a need to strengthen the organization accordingly.Hardware Development is a vital element necessary to expand our business and this is also...Show more
    Last updated: 1 day ago • Promoted
    Director - Program Manager [T500-21523]

    Director - Program Manager [T500-21523]

    ANSR • India
    ANSR is a market leader in enabling organizations build, manage and scale global teams through Global Capability Centers (GCCs). We provide full life-cycle services including GCC design, set up and ...Show more
    Last updated: 1 day ago • Promoted
    Senior Technical Program Manager, SaaS Release & Delivery Excellence

    Senior Technical Program Manager, SaaS Release & Delivery Excellence

    CoreStack • India
    Act as the single point of ownership for the entire software release lifecycle across our SaaS platform.This role requires a unique combination of. The core focus of this role is to drive operationa...Show more
    Last updated: 1 day ago • Promoted