Technical Sales Support Specialist
Allianze Infosoftranchi, jharkhand, in3 days ago
Job descriptionDevelop and maintain a deep understanding of elevator products, including features, benefits, and technical specifications. Prepare and update technical documentation such as product manuals, specifications, compliance statements, and regulatory requirements. Interact with clients to understand project requirements and recommend suitable elevator solutions. Address technical concerns and provide clear, professional responses to customer inquiries. Collaborate with the sales team to ensure customer satisfaction throughout the sales cycle. Ensure all sales and technical activities comply with industry regulations, safety standards, and company policies. Maintain structured workflows for handling and tracking customer inquiries, quotations, and approvals. Work closely with the engineering and product development teams to provide feedback on product enhancements based on customer needs and market trends. Contribute to workflow optimizations to improve the efficiency of sales support operations. Bachelor’s degree in Engineering, Mechanical Engineering, or a related field. 1–4 years of experience in technical support , sales support , or estimation , preferably within the elevator and escalator industry . Ability to interpret and prepare technical drawings using AutoCAD. Strong understanding of elevator and escalator products, components, and technical specifications. Excellent verbal and written communication skills. Ability to clearly explain technical concepts to both technical and non-technical clients or internal teams. Efficient in preparing accurate quotations, estimates, and technical documentation Capable of working effectively with cross-functional teams including sales, engineering, procurement, and management. Strong interpersonal skills to maintain smooth coordination and timely project support. Prior experience in technical or sales support roles within the elevator and escalator industry. Exposure to workflow optimization and feedback sharing with product development teams. Basic knowledge of regulatory compliance and documentation standards in mechanical or construction sectors.
About the Company
Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.
About the Role
The Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge, and customer engagement.This position ensures that sales inquiries are handled efficiently, technical solutions are accurately communicated, and customers receive the right elevator solutions tailored to their needs.
Responsibilities
Technical & Sales Support
- Provide technical guidance to the sales team, assisting in customer inquiries, product demonstrations, knowledge in AutoCAD and MS Office and troubleshooting.
- Support sales by preparing technical proposals, presentations, and quotations.
- Ensure pricing and product specifications align with customer needs and company guidelines.
Product Knowledge & Documentation
Customer Engagement & Consultation
Process & Compliance Management
Continuous Improvement & Collaboration
Qualifications
Required Skills
Preferred Skills
Create a job alert for this search
Technical Support Specialist • ranchi, jharkhand, in
Related jobs
- Promoted
Technical Support Engineer
Mech-Mind Roboticsranchi, jharkhand, in Support the sales strategies and customer interaction of the outside sales team.Develop and implement processes between sales and solutions engineering.
Coordinate and participate in technical demon...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Alvaria CXranchi, jharkhand, in From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Zuora Senior Technical Specialist
Tradewebranchi, jharkhand, in Tradeweb Markets is a world leader in the evolution of electronic trading.A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, i...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist
Scry AIranchi, jharkhand, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Support Specialist
Cradlewiseranchi, jharkhand, in Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.Our first product is a smart crib for babies from 0 to 24 months of age.
Cradlewise smart crib comes with an integrat...Show moreLast updated: 30+ days ago
- Promoted
Technical Services Manager
GenScriptranchi, jharkhand, in Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show moreLast updated: 30+ days ago
- Promoted
Customer Technical Support Specialist – Saas Compliance Platform
BigRioRanchi, Republic Of India, IN Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 16 days ago
- Promoted
Technical Solutions Manager
Neurones IT Asiaranchi, jharkhand, in The position includes the following key responsibilities : .Orchestrating delivery across multiple development teams, working for múltiple geographies.
Promoting alignment between Product and Tech tea...Show moreLast updated: 3 days ago
- Promoted
Technical Support Specialist
AppLogic Networksranchi, jharkhand, in As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally.
Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
- Promoted
Oracle Technical Support – Sales & Distribution
Best Infosystems Ltd.ranchi, jharkhand, in Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – Sales & Distribution.
Proven experience in Oracle EBS R12 Tech Support, especially ac...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support Specialist
MindteckRanchi, Jharkhand, India Job Opportunity : L2 Support Engineer (Multiple Positions) Location : Bangalore-Remote Start Date : ASAP (within 3-4 weeks) Type : 24x7 L2 Support Salary : Open to discuss We are hiring L2 Support Engi...Show moreLast updated: 21 hours ago
- Promoted
Technical Support Engineer
Atlassianranchi, jharkhand, in Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 1 day ago
- Promoted
Sales Support Management (Senior)
Zenith Services Inc.ranchi, jharkhand, in Sales Data & Process Management.Capture, organize, and maintain customer and sales opportunity data.Ensure data accuracy, timeliness, and compliance with company and legal standards.Manage document...Show moreLast updated: 2 days ago
- Promoted
Customer Technical Support Specialist – SaaS Compliance Platform
BigRioranchi, jharkhand, in Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 16 days ago
- Promoted
Technical Specialist
Birlasoftranchi, jharkhand, in More 4 - 6 years of strong hands-on programming experience in Java, spring boot.Must have expertise in React JS JavaScript, html and CSS,.
Knowledge of Microservices and Rest Services.Very good Web ...Show moreLast updated: 30+ days ago
- Promoted
SaaS Customer Support
PlusViberanchi, jharkhand, in AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Cimpressranchi, jharkhand, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 22 days ago
- Promoted
Technical Support Engineer
TerraGiGranchi, jharkhand, in Technical Support Engineer - Infrastructure & Cloud.We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enor...Show moreLast updated: 1 day ago