Senior Software Engineering Manager (SDET / QA) [T500-19263]

Key Responsibilities :

Leadership & Team Management :

Lead, grow, and mentor a team of Software Engineers in Test (SETs), Automation Engineers, and Release Managers

Define quality goals and KPIs across web and mobile platforms; report on testing, release velocity, and CI / CD health

Foster a culture of ownership, accountability, and continuous improvement

Mobile & Web Automation Ownership :

Architect and oversee test automation frameworks for React Native mobile apps and React web apps

Guide the team in writing and maintaining UI, API, and end-to-end automated tests using tools such as :

Mobile : Appium, Detox, React Native Testing Library

Web : WebDriverIO, Cypress, Selenium

API : Postman, RestAssured

Ensure test coverage, stability, and performance across CI / CD pipelines

Release Engineering & Management :

Own the end-to-end app release lifecycle for iOS and Android, including signing, certification, staging, store submission, and phased rollout

Manage deployments for web applications, ensuring zero-downtime releases and version control

Oversee beta testing and release validation via tools like TestFlight, App Center, or similar platforms

CI / CD Pipeline Ownership :

Design and maintain robust, scalable CI / CD pipelines using GitHub Actions, Bitrise, Jenkins, or equivalent platforms

Integrate automated testing, static code analysis, and release gating into CI / CD workflows

Partner with DevOps to ensure pipeline efficiency, monitoring, and alerting

Drive infrastructure-as-code practices using tools like Ansible, Terraform, and Docker

General :

Ensure the quality and integrity of the Software Development Life Cycle (SDLC) for their team and identify opportunities for improvement in how the team works, through usage of recommended tools and practices

Solve highly complex issues by applying sound technical approaches

Set the team’s objectives and key results in collaboration with stakeholders

Communicate context to the team, and set clear expectations

Promote a culture of inclusion and diversity, encouraging and advancing Best Buy’s values

Understand and evaluate the consequences and risks of changes

Design and build solutions with impacts across multiple teams

Participate in code and architecture reviews of the team’s product

Discuss trade-offs when making decisions on solutions

Keep your team focused on quality and regular releases

Participate in production support along with their team

Apply in-depth understanding of your domain, and be knowledgeable about related domains

Provide technical guidance on issues that span multiple projects

Evaluate and recommend libraries and frameworks that help with development

Research new technologies to stay current with industry trends and standards

Manage individual performance through regular 1 : 1s, coaching, mentoring, and encouragement of development plans

Set tactical team goals in service of larger organizational strategic goals

Maintain and influence relationships with stakeholders

Evaluate talent gaps within the team, and help with interviewing and hiring

Requirements :

10+ years of relevant professional experience with a bachelor’s degree OR equivalent relevant professional experience. Including :

2+ years of experience managing and leading engineering teams

5+ years of proven expertise in defining end-to-end test strategies , test plans (across mobile, backend and web platforms) for high-traffic customer-facing applications , making strategic test trade-offs for time-critical releases

3+ years expertise in effective metrics calculation, reporting around quality for leadership consumption

5+ years of experience with mobile platforms (Android / iOS), build systems (Gradle, Xcode, CocoaPods), and automation tools (Appium, Fastlane)

5+ years of experience with automation testing technologies like Selenium, Detox, Jest, Mocha, etc.

2+ years of experience with cloud-based CI / CD platforms like Jenkins, GitHub Actions for mobile apps

3+ years of hands-on experience with App Store Connect, Google Play Console, and mobile CI / CD workflows

1+ years of hands-on experience with OTA update systems (e.g., Microsoft CodePush, Expo OTA, etc.)

1+ years of experience working with Git, release branches, version control, and automated build tools

Strong technical background in mobile and web test automation, release engineering, and CI / CD pipelines

Strong technical knowledge of React Native and React testing strategies

Proven ability to lead cross-functional initiatives and deliver high-quality apps at scale

Strong project management, stakeholder communication, and coordination skills

Excellent communication skills with a track record of building and managing high-performing teams

Solid experience with Git-based version control systems and branching strategies

Preferred :

Experience managing binary artifact repositories (e.g., Artifactory, App Center)

Exposure to mobile analytics, crash reporting, and monitoring tools (e.g., Firebase, Crashlytics, Sentry)

2+ years of working knowledge cloud devices and phyical lab set up

1+ year of prior exposure to AI-driven or low-code test automation platforms (e.g., Testim, Mabl, Functionize, Katalon) and understanding of their applicability in large-scale, enterprise-grade testing environments

1+ year of experience in the regulatory compliance requirements (e.g., GDPR, SOC2) around customer data for mobile and web application

1+ year of experience in designing or advocating mocking and service virtualization frameworks to enable isolated, fast, and reliable test environments (e.g., using tools like WireMock, MSW, MockServer, or custom-built frameworks).

Proficiency in scripting languages such as Shell, Python, Groovy, Ruby, or Perl.

Familiarity with Terraform for infrastructure provisioning

Knowledge of static code analysis and security scanning tools (e.g., Burp Suite, SonarQube, Snyk, OWASP tools)

Familiarity with config management tools like Ansible and Chef

Deep understanding of mobile app versioning, signing, provisioning, and compliance requirements

About Best Buy

Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.

Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

This position is based in Bengaluru.

Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday.

As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.

All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.