Global Network Infrastructure Engineer

About McDonald’s :

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Restaurant Network Engineer

Job Description :

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

Reporting to the Sr. Network Manager, the Network Engineer will be responsible for monitoring network performance, identifying and resolving network issues, and implementing network security measures to protect the organization's data and systems. In addition to technical expertise, the successful candidate will have excellent communication and problem-solving skills, as well as the ability to work well in a team environment.

This is an exciting opportunity for a motivated and talented Network Engineer to take on a key role in the organization's technology team and make a meaningful impact on its operations and success.

Responsibilities & Accountabilities :

• Develop, manage and implement a network infrastructure that supports the Restaurant operations, including point-of-sale systems and other business-critical applications.
• Manage and maintain Network hardware, such as Routers, Access Points, Switches, and Firewalls.
• Troubleshoot, Design, implement, test, deploy and maintain innovative Network solutions to transform service performance, durability, cost, and security.
• While embedding with teams, strategize, consult, and prototype alongside other engineers to implement best practices and solutions for applications utilizing the latest Network Technologies.
• Drive proof of concepts and conduct technical feasibility studies for business requirements.
• Remain up to date on emerging technologies and architecture and propose ways to use them in current and upcoming projects.
• Strive to provide world-class service to both internal and external customers.
• Effectively communicate project health, risks and issues to the program stakeholders, sponsors and management teams.
• Resolve most conflicts between timeline, budget, and scope independently but intuitively escalate complex or consequential issues to senior management.
• Identify and direct changes through appropriate review and approval mechanisms.
• Work well in an agile environment.
• Responsible for providing urgent support and troubleshooting for our customers outside of regular business hours.

Qualifications :

Preferred Qualifications :

Experience :