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Product Manager - Customer Experience
Weekday AIBengaluru, KA, IN14 days ago
Job type
- Quick Apply
Job descriptionPet-Centric Culture : Your empathy as a pet parent is valued and celebrated—it’s a core requirement. Shape a Growing Industry : Contribute to a rapidly expanding 25% CAGR pet care market , backed by strong industry momentum. Impact That Matters : Improve post-purchase experiences, streamline query resolution, and empower customer support teams—creating meaningful outcomes for pet families. Product Management Customer Experience (CX) E-commerce / Retail Tech Data-Driven Problem Solving Cross-Functional Collaboration
This role is for one of the Weekday's clients
Salary range : Rs 1500000 - Rs 2000000 (ie INR 15-20 LPA)
Company name : Supertails
Min Experience : 1 years
Location : Bengaluru
JobType : full-time
We’re seeking a first-principles product thinker who deeply understands user journeys and is passionate about elevating the post-purchase customer experience through technology. You should have a strong grasp of customer behavior, CX, and operational excellence, with prior experience in B2C e-commerce environments .
Requirements
You’ll be a great fit if you are :
- A pet parent who brings empathy and firsthand understanding of pet care needs.
- Passionate about building intuitive, high-impact, user-facing services .
- Comfortable in environments that require high ownership, collaboration, and cross-functional alignment .
- A collaborative leader and strong advocate for the customer, capable of uniting teams around shared goals.
- Data-savvy , with the ability to define metrics, analyze user behavior, design experiments, and iterate quickly.
- Experienced with 2–3 years in product management , ideally within e-commerce or retail technology .
Why You’ll Love This Role
Skills & Expertise
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Manager Customer Experience • Bengaluru, KA, IN