Senior Client Servicing Professional

Role : Senior Client Servicing Professional Corporate Events

Location : Mumbai, Maharashtra

We are an Experiential Marketing agency creating experiences that matter.

We are currently looking for an experienced client servicing professional who is passionate about

creating unforgettable corporate experiences.

Applicants with 10 -15 years of experience in event management and client servicing are

expected to bring a mature blend of relationship management, strategic thinking, and operational

excellence. They should demonstrate a track record of delivering high-impact events while

maintaining strong client partnerships and team performance.

Roles and Responsibilities :

Own the client relationship for key corporate accounts, translating brand goals into

executive-level experiential concepts and event programs

Co-ordinate cross-functional teams (creative, production, experiential, digital, operations,

etc) to deliver integrated corporate events on time, on budget, and to spec.

Identify expansion opportunities within existing corporate clients; upsell multi-event

roadmaps, annual programs, and executive seminars; ensure high client satisfaction and

renewals.

Collaborate with sales and creative to craft proposals tailored to corporate objectives and

ROIs.

Ensure accuracy of corporate event budgets, cost controls, vendor negotiations, and

achievement of financial targets (P and L awareness from a client-facing lens).

Act as a Single-point-of-contact (SPOC) : Act as the primary liaison for corporate

stakeholders, managing expectations, communications, and status reporting.

Conduct post-event analyses, capture learnings, and implement improvements for future

corporate activations.

Align client expectations with internal capabilities, timelines, venue constraints, and

corporate compliance policies.

Guide ideation for corporate activations (e.g., product launches, leadership summits,

customer conferences, brand experiences) ensuring alignment with brand narrative

Oversee phases from concept to execution : brief, production readiness, onsite operations, risk

assessments, crisis / contingency planning

Lead onsite teams during events; ensure flawless execution, safety compliance, and real-time

issue resolution.

Manage run-of-show, floor plans, seating, stage management, AV / tech specs, signage, and

attendee flow for corporate environments.

• Allocate resources efficiently across corporate programs; address bandwidth and skill gaps;

consider outsourcing for peak periods

Produce briefs, SOWs, project plans, risk registers, post-event reports, and a learnings

repository tailored to corporate programs.

Build trust with senior stakeholders; provide strategic guidance beyond execution.

Deep understanding of corporate events, incentive programs, conferences, and compliance

landscapes

Strong planning, risk management, timelines, and familiarity with enterprise PM tools.

Balance innovative concepts with feasibility, budget, and logistics in corporate settings.

Thrive in fast-paced corporate environments; manage pressure and changing client needs.

If interested, please share your resume with vandana.tripathi@amplesuccesshr.com. Also, don't forget to follow our company page "@Ample Success Hr Solutions" for regular updates on job openings.