Content Specialist

Job Title : Online Reputation Management (ORM) Content Specialist Location : Gurugram, Delhi NCR

Experience : 2 Years

Salary : ₹30,000 per month

About the Role

We are seeking a talented ORM Content Specialist to create engaging, brand-aligned content that enhances and maintains a positive online reputation for our clients. The ideal candidate should come from a marketing or advertising agency background and have a flair for crafting thoughtful responses and digital narratives that build trust and credibility.

Key Responsibilities

Write and manage online responses to customer reviews, comments, and feedback across social and digital platforms.

Create high-quality content that promotes positive brand perception and manages reputational risks.

Collaborate with ORM and marketing teams to align communication tone and messaging.

Develop PR-style content, articles, and posts to reinforce brand credibility.

Monitor brand mentions and draft contextually relevant responses in a timely manner.

Conduct basic sentiment analysis and assist in maintaining ORM dashboards.

Maintain a calendar for ORM-related content activities and ensure timely execution.

Key Requirements

Bachelor’s degree in Marketing, Communications, Journalism, or related field.

Minimum 2 years of experience in ORM, content writing, or social media in a marketing or advertising agency .

Excellent written and verbal communication skills.

Strong understanding of brand tone, empathy, and online audience engagement.

Familiarity with ORM tools such as Google Alerts, Brand24, or Talkwalker.

Ability to manage multiple client accounts and adapt writing styles accordingly.

Why Join Us

Work with dynamic brands and leading agency professionals.

Opportunity to build creative and strategic ORM content.

Supportive environment focused on learning and growth.

Competitive pay of ₹30,000 per month.