No longer accepting applications
Senior Customer Relationship Manager
CloudHireErode, Republic Of India, IN1 day ago
Job descriptionOversee payment follow-ups and ensure timely collection of outstanding dues. Resolve escalated payment-related concerns and support the accounts team in revenue management. Ensure accurate maintenance of all client documentation, interaction records, and transaction files. Prepare drafts, letters, and required documentation for property registration. Maintain proper follow-up records for registration, documentation, and client processes. Assist bankers during the loan process by providing all required client documentation. Coordinate between clients and banking partners to ensure smooth loan approval and disbursement. Guide, mentor, and support junior CRM / CRE team members to improve efficiency and service quality. Coordinate effectively with sales, accounts, legal / registration teams, and management to ensure seamless workflow and timely completion of tasks. Bachelor’s degree or equivalent qualification (preferred). Strong communication, interpersonal, and customer service skills. Experience in client relationship management, real estate processes, or customer handling roles. Good knowledge of documentation, registration, and basic banking / loan procedures. Ability to lead a team and manage multiple tasks simultaneously. Proficiency in MS Office and documentation tools 06 days onsite work
The Senior Customer Relationship Manager (Senior CRM / CRE) is responsible for leading client relationship operations, ensuring exceptional customer experience, managing documentation, supporting loan processes, and coordinating across departments for seamless workflow. This role requires strong communication, leadership, and organizational skills to guide the CRM team and maintain high service standards.
Location : Mumbai, Maharashtra (Jogeshwari / Andheri)
Key Responsibilities :
Client Relationship Management
- Lead and oversee all client relationship activities to ensure smooth and effective communication.
- Build and maintain strong, long-term relationships with clients to ensure high customer satisfaction.
- Address and resolve escalated client issues with professionalism and efficiency.
Payment & Accounts Coordination
Documentation & Registration Support
Banking & Loan Assistance
Team Leadership & Coordination
Skills & Qualifications
Work Environment :
Create a job alert for this search
Relationship Manager • Erode, Republic Of India, IN
Related jobs
- Promoted
Virtual Relationship Manager Lead
Anand Rathi Share and Stock Brokers Ltdtiruppur, tamil nadu, in You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital.
Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 19 days ago
- Promoted
Business Relationship Manager - WC-SALARIED PL AND WORKING CAPITAL-Sales
ConfidentialErode, India We are looking for a proactive and client-focused Relationship Manager to manage and grow an existing portfolio of Working Capital (WC) clients.
The role involves deep engagement with clients to und...Show moreLast updated: 22 days ago
- Promoted
Customer Success Manager
GleantapErode, IN Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns.
Businesses can utilize context...Show moreLast updated: 2 days ago
- Promoted
Relationship Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations
ConfidentialSalem, India We are looking for a results-driven and experienced Relationship Manager to lead business development and customer engagement in the Construction Equipment (CE) segment.
The role involves enhancing ...Show moreLast updated: 18 days ago
- Promoted
Relationship manager Premium Account
ConfidentialErode, India Relationship Manager Premium Accounts | Leading Bank.Relationship Managers Premium Accounts.The role involves managing high-value customer relationships, cross-selling banking products (CASA, insur...Show moreLast updated: 12 days ago
- Promoted
Affiliate Manager - Lead Generation
Crossblade Media LLCTiruppur, IN Affiliate Manager - Lead Generation.Crossblade Media LLC is a performance-based lead generation company serving the US market.
We specialize in generating high-quality leads across multiple vertical...Show moreLast updated: 2 days ago
- Promoted
Senior Officer, Branch Relationship Manager, Consumer Banking Group
ConfidentialSalem, India As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 500 branches in the country.As a market leader in the...Show moreLast updated: 2 days ago
- Promoted
Relationship Manager - Retail Sales
ConfidentialKarur Aggressively drive sales numbers and achieve business targets for home loans and LAP through cross-selling while strengthening client relationships.
Retain and expand the customer base to ensure rep...Show moreLast updated: 3 days ago
- Promoted
Relationship Manager - Retail Sales - Mix Channel - Housing - EM - Sales - Karur - M M Complex - JM
ConfidentialKarur, India Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.Retain and expand the...Show moreLast updated: 12 days ago
- Promoted
RB-LS : Business Development Manager-SA
ConfidentialSalem, India RB-LS : BDM Premium Acquisition - NTB.Cluster Head Liability Sales - NTB.The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank.The departm...Show moreLast updated: 22 days ago
- Promoted
Affiliate Marketing Manager
AppsClicksTirupur, Tamil Nadu, India Job Description Please Fill this Google Form : https : / / forms.Ykkmzx2bt11nsz8 Location : Fully Remote Company Overview : AppsClicks is a leading mobile performance marketing agency that uses AI, mach...Show moreLast updated: 1 day ago
- Promoted
Relationship Manager-SARAL LOANS-Marketing Branches Operations
ConfidentialSalem, India We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment.
The role involves handling cust...Show moreLast updated: 22 days ago
- Promoted
Senior Saas Implementation Consultant
MyRemoteTeam IncErode, Republic Of India, IN MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent.We empower businesses by providing world-class software engineers, operations suppo...Show moreLast updated: 1 day ago
- Promoted
Contract Lifecycle Manager
ORO LabsSalem,Tamil Nadu, IN ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience.Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experi...Show moreLast updated: 3 days ago
- Promoted
Elite Relationship Manager
ConfidentialSalem, India Kotak Mahindra Group, established in 1985, is one of India's leading financial services conglomerates.In 2003, it became the first non-banking finance company to receive a banking license from the ...Show moreLast updated: 4 days ago
- Promoted
Business Relationship Manager - SBE-Small Business Enterprise-Sales
ConfidentialErode, India To understand clients business & provide appropriate working capital solutions across Fund / non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc.Work closely with Branch...Show moreLast updated: 22 days ago
- Promoted
Relationship Manager
ConfidentialSalem, India Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.Engage with cross functional teams to ensure seamless execution of work across cha...Show moreLast updated: 22 days ago
- Promoted
Senior Associate, Area Sales Manager, Consumer Banking Group
ConfidentialSalem, India As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions.
As a market leader in the consumer banking business, DBS has...Show moreLast updated: 18 days ago