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Head of Operations

Head of Operations

The Barbeque LoungeChennai, Tamil Nadu, India
9 hours ago
Job description

Hiring : Head of Operations – THE BARBEQUE LOUNGE | Chennai (OMR)

We’re looking for an Operations Head to lead and manage the overall operations of our vibrant THE BARBEQUE LOUNGE in Chennai – OMR.

Responsibilities :

  • Oversee daily restaurant and bar operations, ensuring smooth functioning across all departments.
  • Manage and mentor teams in kitchen, service, bar, and administration for optimal performance.
  • Implement standard operating procedures (SOPs) to maintain consistency in food quality, service, and hygiene.
  • Monitor P&L statements, control costs, and drive profitability.
  • Ensure inventory control, vendor management, and efficient supply chain operations.
  • Develop and execute marketing and promotional strategies to increase footfall and customer engagement.
  • Maintain compliance with FSSAI, excise, and safety regulations.
  • Handle customer feedback and grievance resolution effectively.
  • Plan and coordinate events, special menus, and theme nights to enhance guest experience.
  • Report directly to the owners / management with performance insights and operational improvements.

Qualifications

  • Bachelor’s degree in Hotel Management, Hospitality, Business Administration, or a related field (Master’s preferred).
  • 10+ years of experience in restaurant or bar operations, with at least 3–5 years in a senior managerial role.
  • Strong understanding of F&B operations, cost control, budgeting, and inventory systems.
  • Proven experience managing large teams and multi-department coordination and ensuring top-tier service quality.
  • Excellent communication, leadership, problem-solving skills and interpersonal skills.
  • Ability to work in a fast-paced, customer-driven environment with an eye for detail and customer satisfaction.
  • Knowledge of POS systems, vendor management tools, and basic accounting is an advantage.

    • What We Offer :

  • Competitive salary with attractive performance-based incentives.
  • Opportunity to lead a premium & massive barbeque and resto bar brand in Chennai.
  • Dynamic work culture with scope for innovation and career growth.
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    Head Of • Chennai, Tamil Nadu, India