Locuz - O365 Consultant

We are hiring for O365 consultants.

Experience : 8+ Years.

Work Location : Madhapur, Hyderabad.

Shift : Rotational.

Job Description :

Include, but not limited to :

• Build, implement and support a wide range of solutions using platform services for both internal and customer purposes.
• Manage and configure platform infrastructures, applications, and collaboration tools.
• Contribute and take lead on MSP Projects, collaborating with internal / external customer and ensuring timely delivery and alignment with business objectives.
• Contribute, develop, and take lead on service improvement initiatives, collaborating with internal / external customer and ensuring timely delivery and alignment with business objectives.
• Engaging directly with customers through status updates, change requests, meetings, incident responses, and projects, while understanding their needs and success criteria.
• Monitoring and diagnosing performance issues to ensure optimal system performance.
• Optimizing existing environments and standardizing processes using / developing standard operating procedures (SOPs).
• Stay updated with industry trends, emerging technologies, and best practices.
• Continuously seek opportunities for personal and professional growth.
• Track time and document work out of SHIs PSA system, submitting weekly timesheets.
• Align with leadership and organization initiatives.
• Mentor / Train lower tier engineering employees and service desk employees.
• Involvement in a wide range of required Audits.
• SOW Scoping, development, and build out assistance on a per-request basis.
• Ownership, alignment, assessment (at times delivery) of customer Agile Cloud Engineering requests.
• Assistance at all lower levels where needed based on resource constraints.
• Migration of Email from O365 to O365 tenant.
• Migration of Email from Gsuit to O365 tenant.
• Application packaging and deployment from SCCM.
• OS deployment from SCCM.
• Administration and management of MS Defender for endpoint.
• Administration and management of MS purview.
• Azure resources management.
• Work closely with L2 and L1 teams along with Vendor support coordination.

(ref : hirist.tech)