Business Continuity & Disaster Recovery Specialist - Salesforce Ecosystem

Job Summary :

We are seeking a seasoned Business Continuity & Disaster Recovery Specialist with 6+ years of hands-on experience to take ownership of BCDR initiatives within our mission-critical Salesforce ecosystem.

This remote role is pivotal in ensuring the platform's resilience, safeguarding data, and mitigating risks. The ideal candidate will blend deep technical expertise with a strategic mindset to design and implement robust recovery strategies, ensuring compliance with industry standards and directly influencing our operational stability.

Key Responsibilities :

• Design, implement, and manage comprehensive data protection strategies utilizing a combination of Salesforce Data Recovery tools, third-party backup solutions, and native data export services. Define and execute RPO / RTO (Recovery Point Objective / Recovery Time Objective) metrics for all critical data.
• Perform technical risk assessments on Salesforce integrations (AppExchange packages, REST / SOAP APIs, and custom builds) to identify single points of failure.
• Define detailed Standard Operating Procedures (SOPs) for failover and fallback, and collaborate with the Architecture team to automate or re-architect non-resilient systems.
• Ensure strict compliance with business continuity standards, data protection regulations (GDPR, CCPA), and industry frameworks such as ISO 22301. Develop and maintain technical documentation for audit and compliance readiness.
• Partner with Salesforce administrators, security teams, and business stakeholders to plan, execute, and validate resilience exercises, including tabletop drills and full-scale disaster recovery tests.
• Establish and maintain continuous monitoring and alerting for system health, data integrity, and security vulnerabilities that could impact business continuity.

Required Skills & Qualifications :

(ref : hirist.tech)