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Sales Training Manager

Sales Training Manager

Mahindra Holidays & Resorts India LimitedIndia
1 day ago
Job description

Position : FIT Sales Training Manager

Location : Head Office – Worli, Mumbai

Travel : Across 5 key locations over 12 days

Reports to : Head – Learning & OD, MHRIL

Position Summary

As part of our continued learning journey post the Mentora intervention, the FIT Sales Training Manager will play a pivotal role in reinforcing selling skills and driving performance outcomes across key locations. This role focuses on on-the-job coaching and capability building for Relationship Managers (RMs), ensuring sustained application of learning and alignment with business KPIs.

Key Responsibilities

Sales Coaching & Field Support

  • Travel across designated locations to support RMs during live B2B and B2C calls.
  • Provide real-time coaching to enhance call effectiveness, improve conversion metrics, and support mid and BQ performers.

Skill Reinforcement & Capability Building

  • Reinforce FIT Sales Inner Mindset & Outer Skill framework through simulations and feedback.
  • Facilitate role plays, case studies, and scenario-based learning.
  • Promote usage of tools like FAB, SPANCO, SPIN, Sales Filter, and 7 YES Set.

    • Performance Enablement

  • Build RM confidence in handling diverse sales scenarios :
  • Prospecting & Lead Generation
  • Client Meetings & Need Analysis
  • Objection Handling & Negotiation
  • Closing Sales & Relationship Management
  • Guide RMs in weekly sales activity planning and go-to-market execution.

    • Expected Outcomes

  • Increased confidence and capability in sales execution.
  • Improved alignment with KPIs and sales funnel metrics.
  • Strengthened coaching culture and peer learning across the sales ecosystem.

    • Key Competencies

  • Relationship-Oriented Selling
  • Emotional Maturity & Resilience
  • Communication & Rapport Building
  • Prospecting & Customer Profiling
  • Presentation & Negotiation Skills
  • Time & Self-Management
  • Sales Mindset Development

    • Qualifications & Experience

  • Preferably from a hospitality background.
  • 10–15 years of experience in sales training, performance coaching, or sales enablement.
  • Strong understanding of B2B (MICE) and B2C sales dynamics.
  • Familiarity with FIT Sales Selling Skills Workshop or similar frameworks.
  • Willingness to travel and work closely with field teams.
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    Training Manager • India