Assistant Key Account Manager - IBL Affluent Banking

Position Overview

Position Title :

Insurance Sales Manager - Pioneer & Exclusive / VEM (AKAM - IBL Pioneer & Exclusive / VEM)

Role Summary :

Provide support in Sales of Life Insurance business to IndusInd Bank Pioneer & Exclusive / VEM customers in assigned locations. The Pioneer & Exclusive channel of the Bank has high-value, higher-income category customers with evolved financial and investment needs.

B Organizational Relationships

Reports To :

Territory Manager / Area Manager

C Job Dimensions

Geographic Area Covered :

Pioneer & Exclusive Branches / Cluster / VEM Centres

Internal Stakeholders :

• Training
• Branch Operations
• Distribution Operations

External Stakeholders :

Channel Partner

D Key Result Areas

Sales

Achieve pre-set business targets on ANP, case count, active branch, active sales staff, and various KPIs for designated branches / VEM Centre.

Work jointly with the Pioneer & Exclusive Manager / VEM Executives on Business Implementation plan.

Drive and motivate IndusInd Bank RM and provide support for logging in applications sourced.

Tap the right database of the branch and ensure authentic documentation.

Build relationships with IndusInd Bank Sales / Operations team and ensure business targets and productivity targets of the allocated branches are met effectively.

Prospect and meet customers within and outside the Branch.

Develop, agree, and implement short-term and long-term plans to achieve sales targets.

Achieve Pioneer & Exclusive RM activation targets.

Work collectively with IndusInd Bank Sales / Operations team and conduct joint sales calls as a team to achieve business numbers.

Seek commitment from the partner towards the achievement of business objectives.

Relationship Management

Manage business relationships between the internal team and channel partner to ensure sales for the company and maintain utmost levels of responsiveness to Channel Partner requirements.

Effectively execute all Marketing activities as per Partners' requirements.

Ensure timely issuance of policies while resolving all pending issues.

Adhere to the customer touch-point engagement to service his portfolio of customers.

Maintain the desired persistency ratio.

Provide prompt post-sales service with respect to all domains.

Strategize and interact closely with IndusInd Bank RM on business plan execution.

Ensure Compliance

Ensure compliance to internal sales process & other compliance standards.

Should be process & product champion to ensure adherence to policies and procedures to cultivate a compliance culture in the team.

MIS

Adhere to the Training Roadmap.

Provide timely reports to the Supervisor as per the requirement.

Adhere to Tata AIA Life code of conduct.

E Skills Required

Technical Skills :

Ability to interact and conduct sales calls with high-value, higher-income category leads, including Pioneer and Exclusive customers of the Bank.

Banking, financial services industry, business perspective & planning exposure.

Product / Subject matter expertise.

Organizational skills including self-management, problem-solving skills, peer-level coordination, and the ability to deliver a high volume of quality work.

Behavioral Skills :

Essential :

Interpersonal skills

Communication skills

Creative thinking skills

Desired :

Supervising / Leadership skills

Teamwork skills

Influencing skills

Incumbent Characteristics

Essential :

Graduate / Post-graduate qualifications are preferred, with experience in insurance or banking sales.

Skills Required

Sales, Relationship Management, Organizational Skills, Product Knowledge