Description
Key Responsibilities / Duties :
DEVELOPMENT – 20%
- Provide development for small changes (
- Complete all tasks related to technical analysis, development, unit testing, quality assurance, system testing, and implementation in accordance with the IT development life cycle.
- Assist project and line managers in producing estimates for the development effort required for system enhancements
- Ability to analyze requirements / problems and to propose innovative but workable solutions
- Adhere to all Invesco standards for support and change management activities.
- Create system support documentation for all developed applications, ensuring it is kept up to date within application profiles and included as part of support turnover
- Provide weekly updates on enhancement activities so clients are current on completed work
- Coordinate and participate in testing for in-house and vendor developed software applications.
- Interact with key vendors to ensure their changes / improvements / upgrades meet client requirements and internal technology standards.
SUPPORT – 70%
Support the Investment and compliance Production Environment as a priorityProvide production support as needed to backup support team as well as out of hours, weekend, and bank holiday support, when required, as agreed with managerAssist with regular system upgrades on applications by reviewing functionality changes (new / amended), system testing, client training and updating of support documentationEscalate issues and remediation steps effectively and in a timely manner.Perform troubleshooting analysis and resolution of critical applications and batch processes.Coordinate with vendors to troubleshoot and resolve issues.OTHER – 10%
Attend scheduled meetings with manager / Department / Town Hall presentationsBecome familiar with company methodologies around ToT / AgileActively participate with manager in creating personal development planProvide the manager with ideas to enhance or improve team processes and procedures and ensure agreed procedures are followedAttend scheduled training sessionsAdministrative activities – time sheets / compliance requestsWorking Conditions :
Normally works a regular schedule of hours and should be flexible for the timing changes, however hours may vary depending upon the project or assignment.Estimate a shift starting at 8.30 am to until 5.30 pm and 10 : 30am to 7 : 30pmHours may include evenings and / or weekends and may include periodic 24 hour a day on call support by pager and / or cell phone.Willingness to travel both domestically and internationally. Frequency and duration to be determined by manager.Work Experience / Knowledge :
Minimum 1 to 2 years of analyzing business or technical problems, and of proposing and implementing solutions.Must have a technical knowledge of system / software support in the Investment Management Industry.Specific Technical Skills Required :
Experienced in Database programming like Oracle, SQL Server and Crystal ReportsExperienced in Autosys or any equivalent scheduling utilityInformatica or any equivalent ETL toolBasic knowledge on UnixAny Automation skills like Python, Selenium etc.,Inter-Personal Skills / Other Attributes Required :
Excellent verbal and written communication skillsExperience working in an onshore / offshore environment supporting clients in different time zonesExperience working within the Investment or Financial industry in an IT related roleAbility to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environmentStrong problem-solving capabilities with an analytical, methodical approachMust have experience of analyzing business or technical problems, and of proposing and implementing solutionsMust demonstrate a strong customer focused attitude and understand the fundamentals of customer serviceMust be capable of communicating and negotiating effectively with all levels of user.Have a strong desire to learn and progress (motivated enough to self learn)Must have good organizational and planning skills, able to work under pressure and multi-taskWillingness to listen to users,Excellent verbal and written skillsFormal Education : (minimum requirement to perform job duties)
A Bachelor’s Degree in Computer Information Systems \ Computer Science is preferred or commensurate relevant work experienceFull Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
Yes
Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.
Why Invesco
In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.
We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).
What’s in it for you?
As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.
Our benefit policy includes but not limited to :
Competitive CompensationFlexible, Hybrid Work30 days’ Annual Leave + Public HolidaysLife InsuranceRetirement PlanningGroup Personal Accident InsuranceMedical Insurance for Employee and FamilyAnnual Health Check-up26 weeks Maternity LeavePaternal LeaveAdoption LeaveNear site Childcare FacilityEmployee Assistance ProgramStudy SupportEmployee Stock Purchase PlanESG Commitments and GoalsBusiness Resource GroupsCareer Development ProgramsMentoring ProgramsInvesco CaresDress for your DayIn Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence.
To know more about us
About Invesco : About our Culture :
About our D&I policy :
About our CR program :
Apply for the role @ Invesco Careers :