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WFM (Kronos Dimensions) Consultant

Mosaic Consulting GroupKalyan-Dombivli, IN

21 days ago

Job description

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise : Make a difference and inspire confidence. Because of our dedication to client and team experience, we have been recognized on the Inc. 5000 list for 4 consecutive years and are certified as a Great Place to Work.

Due to our rapid growth, we are looking for a remote WFM Consultant to join our team. As a WFM Consultant at Mosaic, you will be a trusted partner to our clients by consulting and supporting them through the design, development, implementation, and maintenance of multiple modules within UKG Pro Workforce Management (formerly Dimensions).

What you’ll do :

Provide a consultative approach by partnering with clients to produce exceptional results while building trust and commitment
Build meaningful relationships with our clients and advise them how to best use their UKG systems
Draw on your industry and WFM expertise to develop, maintain, and implement solutions to help clients solve business problems through their HCM system
Use system analysis techniques, including consulting with users, managers, and executives to determine software and system functional specifications
Document, analyze, test and modify WFM system based on and related to client and system design specifications
Model Mosaic’s customer service vision of Guide, Anticipate, Exceed

What makes you successful :

Need to haves :

1-3 years of UKG Pro Workforce Management (formerly Dimensions) experience, or experience with similar systems

1-3 years of experience in HRIS consulting

Ability to work fully remote and travel up to 40% as needed for client work.

Nice to haves :

A completed Bachelor’s degree from an accredited University

Expert skills in UKG products

How you’ll be measured :

Maintaining target utilization rate

Obtained Core certification during ramp and successfully completing a project or launch

Completion of projects on time with a focus on a high-quality deliverable and client experience

Seeking experience and training to develop functional design solutions in the Core product (or specialty area) that meet clients’ needs

Honing consulting skill set, including relationship building, communication and responsiveness, land & expand awareness, setting and managing expectations, and providing sound recommendations to clients, resulting in customer retention.

Managing day-to-day operational activities, including timekeeping and maintaining your book of business

What we offer you :

An opportunity to grow and develop your UKG consulting skills

Comprehensive benefits, perks and PTO package

An award-winning company culture in a flexible remote environment