Help Desk Technician

Job Overview

We are seeking a skilled Network Support Specialist to join our team. In this role, you will be responsible for monitoring and maintaining the network infrastructure, providing technical support to end users, and troubleshooting network-related issues.

Key Responsibilities :

• Network Monitoring and Incident Management : Monitor the network infrastructure for performance, security, and availability. Identify and escalate incidents to higher levels as necessary.
• Troubleshooting and Diagnostics : Use diagnostic tools to identify and resolve network-related issues. Work with customers or internal teams to troubleshoot basic network-related issues.
• Configuration and Support : Configure and maintain basic network devices such as switches, routers, and access points. Support the installation of new hardware and software to ensure smooth network operations.

Required Skills & Qualifications :

Benefits :

What We Offer :

We offer a dynamic work environment that fosters collaboration, creativity, and innovation. Our team is passionate about delivering exceptional results and making a positive impact on our customers.