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Client Relations Officers (Us Voice) - Trivandrum

Client Relations Officers (Us Voice) - Trivandrum

Ecorgy SolutionsThiruvananthapuram, Republic Of India, IN
8 hours ago
Job description

Overview :

At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Relations Officers (US Voice) to drive exceptional patient care and elevate our service delivery to the new levels.

Location : Elippode, Trivandrum (Work from Office)

Responsibilities :

  • Answer incoming calls and assist with patient care needs.
  • Schedule patient appointments in the practice management system.
  • Provide information to physicians, patients, and family members.
  • Maintain professionalism and friendliness in all interactions.
  • Address inquiries and resolve issues efficiently.
  • Ensure accuracy and timeliness in all tasks.

Requirements :

  • Strong command of English and excellent communication skills.
  • 1-5 years of experience in English Voice Processing.
  • Experience in healthcare or patient care coordination is a plus.
  • Candidates with an American accent preferred.
  • Excellent multitasking and time management skills.
  • Engage with American customers, address inquiries, and serve as the primary point of contact for clients.
  • Willingness to work night shifts (10 : 30 PM to 7 : 30 AM) from our office at Elippode, Trivandrum.
  • Benefits :

  • EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance.
  • Professional development, training, and mentorship programs.
  • How to Apply :

    For more details on compensation, call 9061161927.To apply, send your resume to careers@ecorgysolutions.com

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    Client Us Trivandrum • Thiruvananthapuram, Republic Of India, IN

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