Senior Client Delivery PartnerMastek • Chennai, Republic Of India, IN
Senior Client Delivery Partner
Mastek • Chennai, Republic Of India, IN
1 day ago
Job descriptionDemonstrated experience handling both : Delivery Management : end-to-end execution, stakeholder communication, quality & timeliness, issue resolution. Account Management : client engagement, opportunity mining, demand generation, relationship building. Willing and capable of growing into a full Account Manager role over time. Strong understanding of processes, culture, governance, compliance, and engagement models . Act as the primary offshore point of contact for hiring managers and client stakeholders. Build, strengthen, and maintain strong client relationships through frequent engagement and onsite interactions. Anticipate client needs proactively and ensure seamless delivery and staffing support. Lead end-to-end delivery of profiles and technical resources aligned with client expectations. Handle escalations, client feedback, and drive continuous improvements in delivery processes. Collaborate with internal recruitment and delivery teams to meet demand forecasts and SLAs. Participate in governance forums, service reviews, and supplier meetings. Ensure compliance with internal and client-defined processes, reporting structures, and audit requirements. Identify new opportunities and contribute to account expansion. Generate additional offshore demand through consistent performance and client confidence. Support strategic account maturation in partnership with onshore and leadership teams. 15-20 years of delivery management and client-facing experience in IT services or staffing. Strong communication, stakeholder management, coordination, and problem-solving abilities. Deep understanding of IT hiring, resource management, and delivery operations . Experience managing offshore teams and scaling delivery capacity. Ability to travel within India for client engagements as needed.
Senior Delivery Lead / Offshore Account Partner
Location : Chennai or Bangalore
Experience : 15–20 years
Role Overview
We are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client / account responsibilities. This role serves as the primary offshore liaison for client stakeholders—ensuring timely, high-quality delivery while also nurturing account growth. The position is intended to transition into a full-fledged Account Manager (AM) role as the account scales.
Candidate Requirements
1. Senior PM + Strong Technical Background
- 15-20 years
- years of IT experience with solid project / program management expertise.
- Strong technical foundation with exposure to architecture, solutioning, and platform understanding .
- Ability to engage deeply with technical teams and manage complex delivery environments independently.
2. Dual Responsibilities : Delivery + Account Management
3. Financial Services / BFSI Experience
Solid experience in Financial Services / Banking delivery environments.
Key Responsibilities
Client & Account Management
Delivery Management
Governance & Compliance
Demand Generation & Growth
Required Skills & Experience
Create a job alert for this search
Client Partner • Chennai, Republic Of India, IN
Related jobs
Service Delivery Manager (SOC Service)
3Columns • India, India
Columns is a specialist cybersecurity firm delivering a wide range of services from Security Assurance, Security Governance, Professional services and Managed Services.
Solutions include Managed Sec...Show more
Last updated: 30+ days ago • Promoted
Client Partnership Manager
Board Infinity • Republic Of India, IN
Board Infinity is a leading career tech company focused on higher education and executive education.Through two brands, we have successfully impacted over 100,000 careers.We are an 8-year-old organ...Show more
Last updated: 17 hours ago • Promoted • New!
Client Relations Director
Symbo • Republic Of India, IN
Symbo is an embedded insurance platform helping fintechs and NBFCs offer relevant and contextual insurance products seamlessly within their lending journeys.
We work with India’s leading digital len...Show more
Last updated: 1 day ago • Promoted
Senior Project Delivery Lead
thinkbridge • Pune, Republic Of India, IN
We are hiring a Senior Project Lead.The role focuses on leading client engagement, bridging communication between onshore and offshore teams, and ensuring successful project delivery.Key responsibi...Show more
Last updated: 26 days ago • Promoted
Senior Client Engagement & Delivery Lead
thinkbridge • Pune, Republic Of India, IN
We are hiring a Senior Project Lead.The role focuses on leading client engagement, bridging communication between onshore and offshore teams, and ensuring successful project delivery.Key responsibi...Show more
Last updated: 1 day ago • Promoted
OTM Consultant / Senior Consultant
InfoBeans • India, India
Job Title : OTM Consultant / Senior OTM Consultant.OTM Implementation (Cloud & On-Prem).OTM Consultants and Senior OTM Consultants.
Oracle Transportation Management (OTM) implementations.The ideal ca...Show more
Last updated: 11 days ago • Promoted
Director-Fccs Consolidations(Oracle Financial) Delivery
Sutherland • Republic Of India, IN
For business leaders, these are key factors of success.For us, they’re our core expertise.We work with iconic brands worldwide.
We bring them a unique value proposition through market-leading techno...Show more
Last updated: 16 days ago • Promoted
Client Relations Lead
Limelight Lab Grown Diamonds • Republic Of India, IN
Minimum 3-4 plus years of experience in CRM, ORM, or customer lifecycle roles preferably in luxury, fashion, jewelry, or high-end retail.
Strong command of CRM tools (e.Zoho CRM, Salesforce, HubSpot...Show more
Last updated: 30+ days ago • Promoted
Senior Project Delivery Manager
thinkbridge • Pune, Republic Of India, IN
We are hiring a Senior Project Lead.The role focuses on leading client engagement, bridging communication between onshore and offshore teams, and ensuring successful project delivery.Key responsibi...Show more
Last updated: 1 day ago • Promoted
Senior T24 Developer - Investment Banking
Systems Limited • India, India
The ideal candidate will possess strong technical expertise in.Securities workflows, Temenos API frameworks, and system integrations.
This role involves leading the end-to-end delivery of T24 techni...Show more
Last updated: 20 days ago • Promoted
Team Lead BD (Forex & CFD)
PU Prime • India, India
The Business Development Manager will be responsible for generating sales and driving revenue growth by offering CFD, Forex products and services.
This role involves identifying new sales opportunit...Show more
Last updated: 14 days ago • Promoted
Business Development Partner (Commission-Based)
im24x7 Delta Solutions FZCO • India, India
AI, Cloud, Mobile, and Web Engineering.Business Development Professionals.Commission-Based or Partnership Model.This is an entrepreneurial opportunity to work directly with our leadership team and ...Show more
Last updated: 24 days ago • Promoted
Client Relationship Director
A Top Industrial Automation Company which is part of a Top Engineering Group • Pune, Republic Of India, IN
About the Company : A Top Industrial Automation Company which is part of a Top Engineering Group.Identifies and profiles the potential market for the company’s products and services on a continuing ...Show more
Last updated: 30+ days ago • Promoted
Director-FCCS Consolidations(Oracle Financial) Delivery
Sutherland • India, India
For business leaders, these are key factors of success.For us, they’re our core expertise.We work with iconic brands worldwide.
We bring them a unique value proposition through market-leading techno...Show more
Last updated: 16 days ago • Promoted
Contract Lifecycle Manager
ORO Labs • India, India
ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience.Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experi...Show more
Last updated: 14 days ago • Promoted
Client Service & Project Delivery Lead
Contego - Global Talent Solutions • Republic Of India, IN
The Account Manager is responsible for managing daily client servicing and project delivery for marketing production in India.
This includes POSM, print, packaging, OOH, premiums, and retail activat...Show more
Last updated: 1 day ago • Promoted
Senior Delivery Lead
Mastek • Chennai, Republic Of India, IN
Senior Delivery Lead / Offshore Account Partner.We are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client / account responsibilitie...Show more
Last updated: 1 day ago • Promoted
Client Solutions Delivery Lead
Resolve GSC • Republic Of India, IN
Our client is one of the largest Air Freight Forwarder in INDIA who is centralizing their processes in Mumbai Location.AM – 7 PM IST (Mon – Fri)- 2nd Saturday's Off.
Client & Stakeholder Engagement : ...Show more
Last updated: 17 hours ago • Promoted • New!