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Customer Executive

Customer Executive

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Responsibilities

The CE will help distributor expand his business by coaching and working with the DB and / or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business.

Responsibilities : Market

  • Delivering Secondary monthly targets and Gross Revenue growth
  • Planning routes efficiently to increase productivity
  • Increase Net Distribution by increasing number of outlet served
  • Increases Weighted Distribution by increasing SKU count in existing outlets
  • Ensuring stock availability and Rack Execution as per planogram
  • Relationship building in the market to maximize customer satisfaction

Training & Communication

  • One-on-One training of PSRs to develop business understanding & sales capability
  • Monthly target setting for each salesmen
  • Works with salesmen in market to coach him / her on market execution
  • Monitors salesmen performance using regular sales reports
  • Communicates incentives and motivates salesmen to achieve targets
  • Distributor

  • Distributor / Hub / Spokes appointment and retirement for territories
  • Managing DB health (ROI) by ensuring adherence to Joint Business plan
  • Jointly responsible for recruitment and retention of sales representatives
  • Minimizing expiry / stales by ensuring FIFO and stacking norms of products
  • Tracking correct and timely delivery of orders in the market
  • Ensuring food compliance of every distributor
  • Facilitating development of distributor on PepsiCo sales competencies
  • Qualifications

  • 4 - 6 Years FMCG / Similar Sales and Distribution
  • Skills Required

    FMCG SALES, Sales And Distribution, PSR, Sales Targets

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    Customer Executive • Bengaluru / Bangalore