Manager - Customer Relations

Job Description

• Major Responsibilities :
• Preparation of Daily report, MIS (Monthly Management System, MMR, QBR.
• Assisting client on collating and preparing presentation.
• To discuss and assist facility manager on monthly basis on the vendor performance matrix.
• To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by
• FM
• To keep and revise the existing contracts with different vendors.
• To liaise with vendors on contract renewal.
• To compare, Evaluate and recommend vendors.
• Ensure submission of MMR before 7th of every month for the previous month.
• Ensure Daily / weekly reports are submitted to client on time.
• Sending calendar invite to respective stakeholders for MMR, QBR etc.
• Taking the MOM during meeting
• Skills Required
• Excellent communication skills both orally and in writing
• Excellent interpersonal skills
• Very good presentation skills
• Ability to priorities and plan effectively
• Awareness of different media agendas
• Should be very creativity.

Qualification

Graduation

Work Experience

Skills Required

Report Preparation, Mis, Vendor Management, Presentation Skills, Client Coordination, Contract Management, Vendor Evaluation