Business Development & Client Relationship Manager

Business Development & Client Relationship ManagerThis role is ideal for freshers or graduates from communication, management, or business backgrounds who possess strong interpersonal and conversational skills.

Key Responsibilities :

• Handle incoming calls and customer queries professionally and courteously.
• Educate potential clients about AFWHO's housing projects and benefits.
• Maintain and develop positive relationships with clients.
• Conduct follow-ups with leads and assist in the closure process.
• Maintain records of calls, leads, and client interactions in CRM or database.
• Collaborate with internal teams to ensure smooth client experience.
• Achieve basic performance and communication KPIs.

Required Skills & Qualifications :

Skills Required

Sales Strategy, Market Analysis, Negotiation Skills, crm software, Client Engagement, Lead Generation, business networking, Contract Management, Data Analysis, Presentation Skills