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Claims Analyst
Claims AnalystAnand Rathi Insurance Brokers Ltd • Ranchi, Republic Of India, IN
Claims Analyst

Claims Analyst

Anand Rathi Insurance Brokers Ltd • Ranchi, Republic Of India, IN
2 days ago
Job description

Primary Job Responsibilities :

  • Scrutinization & Claim Status Updation :
  • Review claim documents for completeness and accuracy.
  • Update claim status on the ARIBL Claim Portal based on received documents.
  • Flag discrepancies or missing information for timely resolution.

MIS Maintenance & Analytics :

  • Maintain a comprehensive MIS for all claims, ensuring data accuracy.
  • Generate analytical reports to track claim trends and performance metrics.
  • TAT Management for Claim Clearance :

  • Ensure that all claims are processed within the defined Turnaround Time (TAT) .
  • Coordinate with internal teams and external stakeholders to expedite settlements .
  • Handling Queries & Claimant Assistance :

  • Address email queries from claimants, Client, and other stakeholders.
  • Attend to personal visits from claimants at desk, providing necessary guidance and support .
  • Presentation & Awareness Program Preparation :

  • Prepare PowerPoint presentations (PPTs) for seminars, awareness programs, and training sessions.
  • Conduct workshops or training to educate stakeholders about the GPA claim process .
  • PAN-India Claimant Visits (As Required) :

  • Travel across India to meet claimants, assisting with awareness of the policy, and resolution of issues .
  • Liaise with regional and corporate SBI offices to facilitate smooth claim processing.
  • Key Skills & Competencies :

  • Strong knowledge of insurance claim processing and documentation .
  • Proficiency in MIS management, reporting, and analytics .
  • Ability to handle customer queries with professionalism and empathy.
  • Strong coordination and follow-up skills to ensure timely claim resolution.
  • Presentation and training skills to conduct awareness programs.
  • Willingness to travel PAN India as per business requirements.
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    Analyst • Ranchi, Republic Of India, IN

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