Securities operations Associate Manager - Asset Servicing

Wells Fargo is seeking a Securities operations Associate manager

In this role, you will :

Manage a team of specialists in transactional tasks ensuring quality and compliance in securities operations

Provide support for being a first point of contact for all delivery tasks and escalations

Identify opportunities for process improvement and risk control development

Ensure team consistently meets delivery expectations and resolve issues related to reporting, career path and related activities for direct reports

Collaborate and influence all levels of professionals including more experienced managers

Lead team to achieve objectives

Manage allocation of people and financial resources for securities operations

Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications :

2 + years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following : work experience, training, military experience, education

1+ years of Leadership experience

Required Qualifications for Europe, Middle East & Africa only :

Experience in Securities Operations, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

Leadership experience

Desired Qualifications :

People Management Responsibilities

Team Leadership & Oversight

Lead a team of analysts and specialists responsible for income collection and entitlement processing.

Set clear performance expectations and provide regular feedback and coaching.

Ensure team members understand their roles in the broader asset servicing lifecycle.

Performance Management

Conduct performance reviews and development planning.

Identify skill gaps and provide training or mentoring opportunities.

Recognize and reward high performance while addressing underperformance constructively.

Workforce Planning

Allocate resources effectively to meet operational demands and deadlines.

Manage staffing levels, including hiring, onboarding, and succession planning.

Operational Excellence

Foster a culture of accountability, accuracy, and continuous improvement.

Encourage proactive issue resolution and escalation of risks or delays.

Monitor KPIs and service level agreements to ensure team efficiency.

Communication & Collaboration

Act as a liaison between the team and senior management, middle office, and client service teams.

Facilitate regular team meetings and cross-functional collaboration.

Promote transparency and open communication within the team.

Compliance & Risk Management

Ensure team adherence to internal controls, compliance policies, and regulatory requirements.

Lead audits and reviews related to income servicing processes.

Promote a strong risk culture and ethical standards.

Change Management

Guide the team through process changes, system upgrades, and organizational shifts.

Champion automation and digital transformation initiatives.

Manage resistance and build engagement during transitions.

Having latest technical expertise in tools like Alteryx, Tachyon and other latest AI tool is a plu