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Digile - ServiceNow Developer - ITIL / ITSM Modules

Digile - ServiceNow Developer - ITIL / ITSM Modules

DIGILE TECHNOLOGIES PRIVATE LIMITEDDelhi, IN
2 days ago
Job type
  • Remote
Job description

Description : About the Role

We are seeking an experienced ServiceNow Developer to design, develop, and implement scalable, high-performance solutions on the ServiceNow platform.

The ideal candidate will have hands-on experience across multiple ServiceNow modules, strong scripting and integration skills, and a passion for building automation and process optimization solutions aligned with ITIL and enterprise service management best practices.

Key Responsibilities :

Application Development :

  • Design, develop, and configure ServiceNow applications and modules, including but not limited to ITSM, ITOM, HRSD, CSM, and custom applications.

Customization & Configuration :

  • Build and maintain catalog items, workflows, UI policies, client / server scripts, business rules, and UI actions to enhance platform functionality.

    • Integration Development :

  • Develop and manage REST / SOAP API integrations between ServiceNow and third-party or in-house systems using Integration Hub and Flow Designer.

    • Service Portal Development :

  • Design and implement Service Portal widgets, themes, and pages using HTML, CSS, AngularJS, and ServiceNow APIs.

    • System Administration & Maintenance :

  • Perform platform administration, manage instance upgrades, troubleshoot issues, and optimize platform performance and stability.

    • Governance & Best Practices :

  • Ensure all development adheres to ServiceNow coding standards, performance best practices, and security guidelines.

    • Collaboration & Delivery :

  • Work closely with product owners, architects, and stakeholders to understand business needs, translate them into technical requirements, and deliver end-to-end solutions.

    • Documentation & Support :

  • Create and maintain technical documentation, test cases, and release notes for developed components and integrations.

    • Required Skills & Qualifications :

  • Bachelors degree in Computer Science, Information Technology, or a related field.
  • 2 to 5 years of hands-on ServiceNow development experience.
  • Strong proficiency in JavaScript, Glide APIs, HTML, CSS, and AngularJS.
  • Solid understanding of ServiceNow data model, tables, and relationships.
  • Experience working with Flow Designer, Integration Hub, and Service Portal.
  • Experience integrating ServiceNow with enterprise systems using REST / SOAP APIs.
  • Familiarity with ITIL processes and service management concepts.
  • Excellent problem-solving, communication, and analytical skills

    • (ref : hirist.tech)

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