Customer Solutions Associate

JOB SUMMARY : CUSTOMER SUPPORT EXECUTIVE

Shift Timing : 10 Am-7 Pm

Salary Budget : Fresher - 2.55 LPA - 3.5 LPA

Experienced with more than 6 months of experience : hike on your Last CTC depending on interview or max 4LPA.

How to Apply :

If you are interested in joining our team, please share your resume at or WhatsApp at 9560944995

Language Proficiency : Good command over English (spoken).

Key Responsibilities :

• Handle incoming calls and respond to customer queries in a timely and professional manner.
• Make outbound calls to customers for follow-ups, feedback, or information updates.
• Resolve product / service-related issues effectively, escalating when necessary.
• Maintain a high level of customer satisfaction by providing accurate information and support.
• Document all customer interactions and update CRM systems.
• Meet daily / weekly performance targets such as call handling time, quality, and customer satisfaction scores.
• Work closely with the team to improve service standards and processes.

Required Skills & Qualifications :