Job Description
Company : Inner Sanctum LLP
Position : Customer Support Executive
Location : Chennai (On-site)
Experience : 1–3 years
Employment Type : Full-Time
About Inner Sanctum LLP
Inner Sanctum LLP, founded by Gayathri Shivaram , a Certified Healing and Manifestation Coach, is dedicated to empowering individuals to overcome deep-rooted traumas, rewire limiting beliefs, and achieve holistic well-being through proven healing and manifestation techniques.
Key Responsibilities
- Handle soft client calls for coordination, follow-ups, and support.
- Manage and respond to daily emails professionally and promptly.
- Maintain accurate records of client interactions using internal tools or CRM systems.
- Ensure smooth client servicing and timely communication.
- Collaborate with internal teams to deliver a seamless client experience.
- Support weekend client coordination and calls, as per requirements.
Requirements
1–3 years of experience in customer support or client-facing roles.Excellent verbal and written communication skills.Proficiency in Gmail, Google Sheets, and CRM tools.Professional, organized, and customer-focused approach.Comfortable working weekends with compensatory weekday off.