Senior Platform Architect
We are seeking a master-level Senior Platform Architect to lead the architecture, design, and implementation of complex, large-scale on-premises Monitoring and Reporting platforms. Based in Sofia, Bulgaria, this strategic role demands 10+ years of expert experience in IT platform architecture and governance. You will be responsible for integrating key enterprise tools (Splunk, Dynatrace, BMC, etc.) with ITSM systems and ensuring architectural alignment with critical frameworks like IT4IT and ITSM standards. Strong German communication skills (C1+ level) are highly preferred due to collaboration with German-speaking stakeholders.
Key Responsibilities & Architectural Deliverables :
Design Leadership :
- Lead the architecture, strategic design, and successful implementation of large-scale on-premises monitoring and reporting platforms. This includes capacity planning, resiliency modeling, and defining standardized deployment patterns.
- Conduct expert evaluation, selection, and rationalization of enterprise monitoring tools, ensuring seamless alignment and integration across vendors such as Micro Focus, BMC, Splunk, and Dynatrace.
- Define the optimal data collection strategy (e.g., agents, agentless, logs, metrics).
- Design solutions that provide unified visibility and performance management across complex hybrid environments, starting with the on-premises core but establishing clear integration blueprints for future cloud expansion (e.g., Azure Monitor, AWS CloudWatch)
- Define standardized SLOs, SLAs, and critical performance metrics for business-critical applications and infrastructure components.
Enterprise Integration & Governance :
Drive the mandatory integration of monitoring platforms with key ITSM (IT Service Management) and CMDB (Configuration Management Database) systems like ServiceNow or BMC Remedy. This ensures accurate event correlation, automated incident creation, and precise linking to Configuration Items (CIs) for incident and change management.Ensure the entire monitoring and reporting framework design strictly aligns with industry standards and best practice frameworks, specifically IT4IT (to manage the Business of IT) and ITSM methodologies, as well as necessary compliance standards (e.g., GDPR, internal security policies).Design architecture that optimizes licensing and infrastructure costs associated with large-scale data ingestion and retention.Communication & Stakeholder Engagement :
Utilize strong German communication skills (C1+ preferred) to engage effectively with German-speaking clients, product owners, and senior stakeholders, translating technical designs into clear business impact.Define and govern the creation of High-Level Designs (HLD), Low-Level Designs (LLD), roadmaps, and architectural decision documents for the entire monitoring platform ecosystem.Lead knowledge transfer sessions and create training materials for internal engineering and operations teams.Required Skills & Experience :
Experience :
10+ years of progressive experience in IT infrastructure or security architecture, with a heavy specialization in monitoring, observability, and data platforms.Proven expertise in architecting and deploying solutions using leading enterprise monitoring suites (e.g., Splunk, Dynatrace, BMC, Micro Focus).Deep understanding and practical application of ITIL / ITSM principles, with familiarity with the IT4IT Reference Architecture.Soft Skills : Proven ability to lead complex projects, manage cross-functional stakeholders, and make pragmatic architectural decisions under ambiguity.
(ref : hirist.tech)