Devops Engineer

Job Description

About the client -

We are a world-changing team of AI researchers and engineers working on the cutting edge of generative AI. We are building systems that work across telephony, chat, video, email & text to assist & accelerate the human workforce with artificial agents.

Our focus is on helping customers improve their outcomes in the areas of Business Process (Customer service, IT support, Accounting, Human resources, Legal services, Marketing, IP Legal, etc.

5 days working - Hyderabad

Rounds : 1 Virtual, 1 Physical

Location : Hitech City, Hyderabad

Devops Engineer

About Us

We’re building a conversational voice assistant that transforms how people interact with

businesses. Join early and help shape our core services, data models, and AI / LLM platform.

The road ahead is ambitious : we’re scaling to thousands of concurrent calls, maturing an

AWS-native platform that is secure, observable, and cost-aware. You’ll play a critical role in

evolving our LLM / RAG stack, deploying reliable pipelines, and setting engineering

standards that will define the future of our platform.

What You’ll Do

• Design, maintain, and optimize CI / CD pipelines to enable fast, reliable deployments.
• Manage and scale AWS ECS / EKS clusters for containerized workloads.
• Implement strong monitoring, logging, and alerting systems for observability.
• Ensure platform security and compliance with HIPAA and SOC 2.
• Automate infrastructure using Infrastructure as Code (Terraform / CloudFormation).
• Continuously tune AWS usage for performance and cost optimization.
• Collaborate with developers to improve velocity and build self-service tooling.
• Support incident response, troubleshooting, and postmortems.

Must-Haves

etc.).

Nice-to-Haves

similar).

Why Join

and mission-critical workflows.

just impact.

CloudWatch), CI / CD, Docker / Kubernetes, and security / compliance.

infrastructure at scale.

success metrics (latency, reliability, cost).

that values clear communication.

reliability.

focus on outcomes over hours.

Requirements

Devops