Hiring For Customer Support Executive
ConfidentialIndore6 days ago
Job descriptionGood communication skills Graduation is mandatory Willingness to work in rotational shifts Immediate joiners preferred Open to freshers and experienced candidates
Role Overview :
Provide voice-based customer support by handling inbound / outbound calls and resolving customer queries while maintaining quality standards.
Key Responsibilities :
- Handle incoming and outgoing voice calls professionally and efficiently
- Respond to customer queries and provide accurate information
- Ensure adherence to quality standards and process guidelines
- Maintain records of interactions and transactions as required
- Work effectively in a rotational shift environment
- Deliver superior customer service with clear communication
Required Qualifications and Skills :
Skills Required
Customer Service, Problem Solving, Communication Skills, Active Listening, Technical Support, crm software
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Customer Support Executive • Indore