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First Level Technical Manager
First Level Technical ManagerAT&T • Delhi, Delhi, India
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First Level Technical Manager

First Level Technical Manager

AT&T • Delhi, Delhi, India
1 day ago
Job description

Key Responsibilities :

Lead, mentor, and inspire a multidisciplinary agile team through all phases of

SDLC : requirements gathering, architecture, design, development, testing,

deployment, and ongoing application support.

Own the delivery and operational stability of multiple business-critical

applications, ensuring high availability, rapid incident response, root cause

analysis, and continuous service improvement.

Collaborate closely with engineers, architects, data scientists, product managers,

QA, support, and business stakeholders to define requirements and architect

solutions leveraging backend, front-end, cloud, messaging, and AI / ML

technologies.

Champion best practices in coding, testing, DevOps, CI / CD, cloud-native

application development, and production support.

Drive the adoption of monitoring, logging, alerting, and observability tools to

proactively manage application health, performance, and user experience.

Guide the integration of messaging and event-driven solutions (e.g., Kafka,

RabbitMQ, JMS) for distributed systems.

Ensure comprehensive system and process documentation, effective knowledge

sharing, and reproducibility of solutions and support procedures.

Foster a culture of innovation, continuous learning, and professional growth

within the team.

Communicate status, risks, incidents, and opportunities clearly to stakeholders

and senior management.

Support the hiring, onboarding, and professional development of new team

members. Coaching, mentoring and performance management of team-Set clear

performance goals, develop skills within the team, and foster a collaborative and

customer-focused culture

Technical Skills :

8+ years in enterprise application development, application modernization,

technical leadership, and application support.

Proficiency in all phases of the SDLC and a strong track record supporting

production applications.

Expertise in backend technologies (Java / J2EE, Spring Boot, Node.js, .NET, or

similar enterprise frameworks).

Familiarity with front-end technologies (Angular, React, Node.js, or similar

frameworks).

Deep hands-on experience with any of the cloud platforms preferably Azure and

containerization (Docker, Kubernetes).

Proven experience with messaging and event-driven frameworks (Kafka,

RabbitMQ, JMS, ActiveMQ).

Strong skills in RDBMS (Oracle, MySQL, PostgreSQL) and NoSQL (MongoDB,

DocumentDB, Redis).

Proficiency with build tools (Maven, Gradle, NPM), distributed version control

(Git, GitHub, Bitbucket), and CI / CD automation (Jenkins, GitLab CI, Azure

DevOps).

Experience with application monitoring, logging, and observability tools

(ELK / EFK stack, Dynatrace, Prometheus, Grafana).

Familiarity with UNIX / Linux environments is required.

Good-to-Have :

Experience with popular application servers (Tomcat, WebLogic, JBoss,

Glassfish).

Knowledge of serverless architectures and Infrastructure-as-Code (Terraform,

CloudFormation).

Experience designing and supporting highly transactional, distributed SaaS

applications.

Leadership & Process Skills :

Experience managing agile teams, conducting performance reviews, and

supporting team development.

Strong communication, documentation, and stakeholder management skills.

Commitment to continuous improvement, innovation, and ongoing learning.

Ability to drive a culture of operational excellence and customer focus.

Familiarity with process management tools (JIRA, Confluence) and BPMN frameworks

(e.g., Camunda).

Certifications in Java, Cloud, or AI / ML.

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Technical Manager • Delhi, Delhi, India

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