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Senior Director, Customer Solutions
Senior Director, Customer SolutionsCiliconchip Circuit • Bengaluru, Republic Of India, IN
Senior Director, Customer Solutions

Senior Director, Customer Solutions

Ciliconchip Circuit • Bengaluru, Republic Of India, IN
18 days ago
Job description

Role : Vice President – Projects & Services

Location : Bangalore

Experience : 20+ Years

Role Overview :

The Vice President – Projects & Services will lead the end-to-end delivery and customer

success functions across high complexity Mixed-Signal Analog IP design and engineering

service programs. This role is responsible for driving delivery excellence, operational

efficiency, and customer satisfaction across global engagements, with a focus on Power

Solutions, UCIe Interfaces, Memory, and Sensor IPs.

Key Responsibilities :

1. Project & Program Leadership

  • Oversee planning, execution, and delivery of high complexity Mixed-Signal Analog IP

development and integration projects across global customer engagements.

  • Establish project management frameworks ensuring scope, cost, and timeline
  • adherence.

  • Drive program reviews, risk assessment, and milestone tracking across all active IP
  • programs.

  • Ensure tight alignment between engineering, operations, and customer stakeholders
  • for smooth execution and delivery.

    2. Service Delivery Excellence

  • Develop and implement best practices for analog / mixed-signal design services,
  • covering design, layout, verification, validation, and silicon characterization.

  • Drive resource optimization, delivery metrics, and quality governance across
  • multiple engagements.

  • Manage delivery centers, project leads, and domain experts to ensure consistent,
  • high-quality outcomes.

  • Establish scalable delivery methodologies and engagement models for IP
  • development and customer support.

    3. Strategic Leadership

  • Partner with the executive team to define and execute growth strategies for the
  • Projects & Services business unit focused on Mixed-Signal Analog IPs.

  • Identify and drive continuous improvement initiatives in tools, design methodologies,
  • and talent capabilities.

  • Enable customer success through proactive engagement, transparent communication,
  • and on-time delivery.

  • Support business expansion through new service offerings and technology
  • collaborations in the analog / mixed-signal ecosystem.

    4. People & Organizational Development

  • Lead and mentor program managers, technical leads, and cross-functional delivery
  • teams across locations.

  • Foster a performance-driven, collaborative culture built on accountability, innovation,
  • and excellence.

  • Partner with HR to design training programs, competency frameworks, and career
  • growth paths for engineering and delivery talent.

  • Build a strong succession and leadership pipeline to sustain long-term organizational
  • growth.

    5. Business Operations

  • Own the P&L for the Projects & Services division, ensuring profitability and sustainable
  • growth.

  • Define and monitor utilization, margin goals, and delivery KPIs to drive operational
  • excellence.

  • Collaborate with Sales, Pre-Sales, and Engineering to ensure smooth project
  • transitions from proposal to execution.

  • Implement governance models and reporting structures for visibility, accountability,
  • and decision-making efficiency.

    Required Qualifications :

  • Education : B.E. / B.Tech / M.E. / M.Tech in Electronics, Electrical, or related disciplines.
  • Experience : 20+ years in semiconductor or IP design services, with at least 5 years
  • in senior delivery or program leadership.

  • Proven track record managing complex analog / mixed-signal design projects across
  • global customers.

  • Strong expertise in project governance, resource management, and customer
  • delivery excellence.

  • Demonstrated success in building and scaling delivery organizations in the
  • semiconductor / IP ecosystem.

    Please reach out to varun@ciliconchip.com

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    Senior Solution • Bengaluru, Republic Of India, IN

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