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Senior Director, Customer Solutions

Senior Director, Customer Solutions

Ciliconchip CircuitBengaluru, Republic Of India, IN
8 days ago
Job description

Role : Vice President – Projects & Services

Location : Bangalore

Experience : 20+ Years

Role Overview :

The Vice President – Projects & Services will lead the end-to-end delivery and customer

success functions across high complexity Mixed-Signal Analog IP design and engineering

service programs. This role is responsible for driving delivery excellence, operational

efficiency, and customer satisfaction across global engagements, with a focus on Power

Solutions, UCIe Interfaces, Memory, and Sensor IPs.

Key Responsibilities :

1. Project & Program Leadership

  • Oversee planning, execution, and delivery of high complexity Mixed-Signal Analog IP

development and integration projects across global customer engagements.

  • Establish project management frameworks ensuring scope, cost, and timeline

    • adherence.

  • Drive program reviews, risk assessment, and milestone tracking across all active IP

    • programs.

  • Ensure tight alignment between engineering, operations, and customer stakeholders

    • for smooth execution and delivery.

    2. Service Delivery Excellence

  • Develop and implement best practices for analog / mixed-signal design services,

    • covering design, layout, verification, validation, and silicon characterization.

  • Drive resource optimization, delivery metrics, and quality governance across

    • multiple engagements.

  • Manage delivery centers, project leads, and domain experts to ensure consistent,

    • high-quality outcomes.

  • Establish scalable delivery methodologies and engagement models for IP

    • development and customer support.

    3. Strategic Leadership

  • Partner with the executive team to define and execute growth strategies for the

    • Projects & Services business unit focused on Mixed-Signal Analog IPs.

  • Identify and drive continuous improvement initiatives in tools, design methodologies,

    • and talent capabilities.

  • Enable customer success through proactive engagement, transparent communication,

    • and on-time delivery.

  • Support business expansion through new service offerings and technology

    • collaborations in the analog / mixed-signal ecosystem.

    4. People & Organizational Development

  • Lead and mentor program managers, technical leads, and cross-functional delivery

    • teams across locations.

  • Foster a performance-driven, collaborative culture built on accountability, innovation,

    • and excellence.

  • Partner with HR to design training programs, competency frameworks, and career

    • growth paths for engineering and delivery talent.

  • Build a strong succession and leadership pipeline to sustain long-term organizational

    • growth.

    5. Business Operations

  • Own the P&L for the Projects & Services division, ensuring profitability and sustainable

    • growth.

  • Define and monitor utilization, margin goals, and delivery KPIs to drive operational

    • excellence.

  • Collaborate with Sales, Pre-Sales, and Engineering to ensure smooth project

    • transitions from proposal to execution.

  • Implement governance models and reporting structures for visibility, accountability,

    • and decision-making efficiency.

    Required Qualifications :

  • Education : B.E. / B.Tech / M.E. / M.Tech in Electronics, Electrical, or related disciplines.
  • Experience : 20+ years in semiconductor or IP design services, with at least 5 years

    • in senior delivery or program leadership.

  • Proven track record managing complex analog / mixed-signal design projects across

    • global customers.

  • Strong expertise in project governance, resource management, and customer

    • delivery excellence.

  • Demonstrated success in building and scaling delivery organizations in the

    • semiconductor / IP ecosystem.

    Please reach out to varun@ciliconchip.com

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    Senior Solution • Bengaluru, Republic Of India, IN

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